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More Info |
Use this view to view some evidence fields and to enter values in some of these fields. |
Accounts |
Use this view to associate existing account records with the evidence and create a new account record. For more information, see Adding Accounts to Cases. |
Activities |
Use this view to create the follow-up tasks for the evidence and to assign each task to a team member. For more information, see Managing Activities for Cases. |
Activity Plans |
Use this view to associate a predefined activity plan containing activities with the evidence. For more information, see Managing Activities for Cases and Siebel Applications Administration Guide. |
Attachments |
Use this view to associate electronic files, such as documents, images, and other media, with the evidence. For more information, see Adding Attachments to Cases. |
Audit Trail |
Use this view to determine who modified the evidence record and when the user made the changes. |
Contacts |
Use this view to associate existing contact records with the evidence or create a new contact record. For more information, see Adding Contact Information to Cases. |
Groups |
Use this view to associate existing group records with the evidence or create a new group record. For more information, see Creating Profiles for Groups. |
Group Suspects |
Use this view to associate existing suspect records with the evidence or create a new suspect record. For more information, see Creating Profiles for Group Suspects. |
Notes |
Use this view to add other information to the evidence record. For more information, see Adding Notes to Cases. |
Related Evidence |
Use this view to associate other evidence records with the evidence. |
Service Requests |
Use this view to initiate a request for action or service fulfillment for the evidence. For more information about service requests, see Siebel Field Service Guide. |
SubEvidence |
Use this view to create evidence records that are directly associated with the evidence. You can drill down on the Evidence Name field of a record in this view and add details to the sub-evidence record in the same way that you add details to any evidence record. |