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Fixing Class Not Found Errors

This topic describes how to fix a class not found error when you preview a report in Microsoft Word.

Guidelines for Fixing Class Not Found Errors When Previewing Reports in Microsoft Word

You can use the following guidelines to fix a class not found error when you preview a report in Microsoft Word:

• Make sure no spaces or new line characters exist after the following string:

  -Xbootclasspath/a:

  For example:

  set_JAVA_OPTIONS=-Xbootclasspath/a:C:\81DQSSIA\client\classes...

• To examine the syntax, turn off word wrapping in the editor you are using so that the editor displays the following code on a single line:

  set_JAVA_OPTIONS

  If you turn off word wrapping, then you must include three separate lines in your batch file.

• Make sure the path to Microsoft Word that the batch file references is correct. You can search for winword.exe from C:\Program Files to locate the path.
• The %1 in the batch file is an argument that represents a document that you typically open in Microsoft Word (RTF files).
• The following system environment variable prevents you from previewing reports in the Siebel client. Do not use it:

  set _JAVA_OPTIONS