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Siebel Search Administration Guide > Overview of Siebel Search >
Using Siebel Search in Siebel Open UI
For information about how Siebel Find and Oracle Secure Enterprise Search end user functionality works for applications using Siebel OpenUI, including information on performing the following tasks, see Siebel Fundamentals Guide:
- Performing a Basic Search Operation
Basic search searches every field in every business component configured across all search engines configured for Siebel Search (for example, Siebel Find, Oracle Secure Enterprise Search, and any other third-party search engine configured).
NOTE: For Oracle Secure Enterprise Search, user access to search results is determined by the sblvisibilityid index field mapping, and the account profile of the logged in user, such as Position ID or Account ID. For information about configuring the sblvisibilityid index field, see Defining Index Attributes. The sblvisibilityid index field mapping does not apply to third-party search engines.
The auto suggest feature must be enabled for your search engine for auto suggestions to appear when typing in your search criteria. For more information about enabling the auto suggest feature for your search engine, see Configuring Siebel Find for the Search Results View.
NOTE: Sorting is applied to the search results that appear in the results view rather than the entire result set. For third-party search engines, the Search Web Service receives SortField and SortOrder hints from Siebel, which indicates that the search results must be sorted. The Web service issues the appropriate commands to the search engine. The search engine sends results based on the SortField and SortOrder values.
- Performing an Advanced Find Operation
When you select Advanced Find in the Search Toolbar and then click Find, a drop-down list of categories to search against appears provided that the auto suggest feature is enabled for Siebel Find. For more information, see Configuring Siebel Find for the Search Results View.
- Performing a Siebel Smart Answer Search
The Siebel Search Center supports integration with the Siebel Smart Answer knowledge base for manual or automated searches. For information on configuring and using Siebel Smart Answer, see Siebel Smart Answer Guide.
- Performing a Siebel Smart Answer Search from Service Requests
The Siebel Search Center supports integration with the Siebel Smart Answer knowledge base for manual or automated searches. For information on configuring and using Siebel Smart Answer, see Siebel Smart Answer Guide.
- Performing an Advanced Oracle Secure Enterprise Search Operation
Advanced Oracle Secure Enterprise Search is enabled when a search engine has been configured and set as the default, see Activating the Search Engine for Oracle Secure Enterprise Search.
You can choose to retrieve your search results from multiple data sources. This feature is available if external data sources have been enabled, for example, a File System Connector or a Web Crawler Connector:
- Modifying Search Settings for Oracle Secure Enterprise Search
Siebel search allows you to perform full text searches using simple or compound (boolean) query operators. Boolean operators allow you to create a more precise query. For more information about using simple and compound query operators, see Siebel Fundamentals Guide.
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