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General Requirements for Installing and Configuring the Siebel Application Interface
This topic lists general requirements for installing and configuring the Siebel Application Interface. This topic is part of Requirements for Installing and Configuring the Siebel Application Interface.
- Before installing Siebel CRM software, you must review all of the relevant information in the Certifications tab on My Oracle Support. Also check for applicable alerts, bulletins, or other documents on My Oracle Support.
- Review the issues described in Managing Temporary Disk Space Required by Siebel Installers and Wizards. For example, make sure that you have adequate disk space, and make sure that the login ID running the installer has write permissions to the temporary directory.
- Make sure that the computers on which you install the Siebel Application Interface meets all of the hardware and software platform requirements documented in the Certifications tab on My Oracle Support.
- You must have installed all of the key Siebel Enterprise Server modules, including the Siebel Gateway, at least one Siebel Server, and the Database Configuration Utilities.
Before you can configure Siebel Application Interface using Siebel Management Console, you must have configured the Siebel Gateway, the Siebel Enterprise, and the Siebel Server.
Application Object Manager components must be enabled for the Siebel CRM products that you purchased and intend to use. You enable components during initial Siebel Server configuration. For information about enabling server components using Siebel Server Manager, see Siebel System Administration Guide.
NOTE: Wait to install additional Siebel Servers until after you have completed installation of the Siebel Application Interface software and verified the connection from the Siebel Application Interface to the initial Siebel Server.
- You can deploy multiple language packs on one Siebel Application Interface instance. The Siebel Server and the Siebel Application Interface do not have to be operated in the same language. However, the Siebel Server, the Siebel Application Interface, and all of the other server components must use the same character set. For more information, see Siebel Global Deployment Guide. See also Installing and Deploying Siebel CRM with Multiple Languages.
- At least one Siebel Application Interface is required for each Siebel Enterprise.
- Note that uninstalling a Siebel Application Interface instance that you have configured removes the associated Siebel application configuration. See also Uninstalling the Siebel Application Interface.
- Note that the user interface of the Siebel Enterprise Server installer, which you use to install Siebel Application Interface, can run in the supported languages described in About The Language in Which Siebel Installers and Wizards Run.
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