Siebel Installation Guide for Microsoft Windows > Installing the Siebel Database on the RDBMS >

About Installing the Siebel Database

CAUTION:  In an upgrade environment, or in another environment where you have an existing Siebel database, you generally do not perform any of the tasks mentioned in this chapter. For more information, see About Installing in Upgrade Environments and Roadmap for Installing Siebel CRM in an Upgrade Case (Existing Database).

The Siebel database on the RDBMS stores the data used by Siebel CRM. Siebel Server components (particularly Application Object Managers supporting Siebel Web Clients), Siebel Tools, and Siebel Developer Web Clients connect directly to the Siebel database and make changes in real time.

Siebel Mobile Web Clients download a subset of the server data to use locally. The mobile user periodically synchronizes the local database with the Siebel database through the Siebel Remote components on the Siebel Server. The synchronization process updates both the local database and the Siebel database.

The Siebel Database Configuration Utilities (also called the Siebel Database Server) refers to a set of files that you install on a Siebel Server computer, using the Siebel Enterprise Server installer. These files are accessed when you run the Database Configuration Wizard and the Siebel Upgrade Wizard in order to install and configure the Siebel database on the RDBMS.

NOTE:  In the Database Configuration Wizard, the main task that you perform for a new deployment is called installing the Siebel database. Additional tasks described in this chapter are sometimes referred to by using the general phrase configuring the Siebel database.

For instructions on installing Database Configuration Utilities, Siebel Server, and other Siebel Enterprise Server modules, see Installing Siebel CRM Server Modules.

NOTE:  This chapter assumes that you have already created the database instance. It also assumes that you have already installed the Database Configuration Utilities on the same computer as a Siebel Server, and in the same top-level installation directory. You install the Database Configuration Utilities only once, typically with the first Siebel Server that you install.

For a new deployment, you must install a Siebel Server and the Database Configuration Utilities on the same computer as the Siebel Gateway. For more information, see Requirements for Siebel Gateway Authentication. For information about the tasks that you must perform in the RDBMS before you install the Database Configuration Utilities, see Configuring the RDBMS.

The Database Configuration Utilities installed software has no runtime role in managing database operations for users running Siebel CRM. Some of the tasks that you can perform with the Database Configuration Wizard are for upgrades only, and are described in Siebel Database Upgrade Guide.

NOTE:  After performing a new database installation, you must activate the license keys, as described in Activating License Keys. Then run the Siebel Management Console as described in this book.

This topic includes the following information:

• About Installing a Database
• About Adding a Language to an Existing Database

Related Topics

Installation-Related Changes for Siebel CRM 17.0

Installing Siebel CRM Server Modules

Configuring Siebel CRM Server Modules

About Database Updates for Siebel CRM 18.12 Update

Activating License Keys

Configuring the RDBMS