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Uninstalling the Siebel CRM Server Modules

Use the following procedure to perform a full uninstallation of Siebel Enterprise Server software (Siebel CRM modules, such as Siebel Server or Siebel Gateway) on a single computer or operating system instance.

NOTE:  If you perform a rollback uninstallation rather than a full uninstallation, then you do not remove configuration data first. Use the steps described in Rolling Back the Siebel CRM Server Modules instead of those in this topic. Use the uninstallation method described in this topic only when it is appropriate: do not perform a full uninstallation by mistake.

This topic is part of Uninstalling Siebel CRM Server Modules.

To uninstall the Siebel CRM server modules

1. Review all of the information in About Uninstalling Siebel CRM, particularly the requirements and limitations.
2. Verify that you have performed any required tasks to uninstall other modules or remove configuration data.

   NOTE:  For example, before you uninstall an installed instance of Siebel CRM server software, particularly one that includes Siebel Gateway, you must perform all of the applicable Siebel Management Console tasks to remove existing configuration data. For more information, see Process of Removing Configuration Data.

3. Choose Start, Products, Oracle - SES_HOME (or a similar Oracle home identifier), Oracle Installation Products, and then Universal Installer.

   This action starts the instance of Oracle Universal Installer that was installed with your Siebel Enterprise Server installation.

4. Click Installed Products.
5. In the Inventory dialog box, select the Oracle Home value (for example, SES_HOME) representing the installed instance of Siebel CRM server (Siebel Enterprise Server) software that you want to uninstall.
6. Click Remove.
7. Click Yes to confirm that you want to uninstall this Siebel Enterprise Server and all of its dependent modules on the same computer.

   The Siebel CRM software is uninstalled from this computer.

8. In the Inventory dialog box, click Close.
9. In the Oracle Universal Installer window, click Cancel.
10. Restart your server.

Related Topics

Installing Siebel CRM Server Modules

About Uninstalling Siebel CRM

Process of Removing Configuration Data