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Siebel Smart Answer Guide > Installing and Administering Siebel Smart Answer > Running the Command Line Administration Tutorial > Configuring Master and Alternate Siebel Smart Answer ServersEach Siebel Smart Answer Server is capable of running with two servers. The Master server is the active server which is responsible for the run time operations of the Siebel Smart Answer system. The Alternate server is the backup server which does no run-time processing, but collects data from the Master to ensure all of the data is synchronized between the servers in case failover is required. There are two programs for starting servers in the Startup BehaviorWhat follows are guidelines for the start up process and expected behavior of the Siebel Smart Answer Master and Alternate servers.
NOTE: Configuration data is not mirrored, only data relating to corpora, dashboard analytics, and knowledge bases are mirrored (All data viewable in the Siebel Smart Answer Administration Tool is synchronized). Failover BehaviorIf for any reason the Master server is unreachable by the Alternate server, (power outage, computer failure, network failure). The Alternate server will enter recovery mode. When this happens the Alternate server:
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