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Siebel CRM System Administration Guide
Siebel 2018
E24823-01
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Reinstalling the Siebel Gateway and Siebel Server

In some cases, you might have to reinstall the Siebel Gateway and Siebel Servers. These cases include scenarios when you want to:

Each of the listed operations requires you to uninstall and reinstall both the Siebel Gateway and Siebel Servers. Uninstalling also requires that you first perform the necessary tasks to remove associated configuration data. For more information about installing and uninstalling Siebel Servers and the Siebel Gateway and about tasks for configuring and for removing configuration data, see the Siebel Installation Guide for the operating system you are using.


Caution:

In general, uninstalling and reinstalling server modules can present severe consequences for your application environment. Avoid these tasks and associated tasks wherever possible or perform them only when necessary.

You uninstall and reinstall Siebel Servers and the Siebel Gateway in the following sequence.

To uninstall and reinstall server entities  

  1. Uninstall each Siebel Server.

  2. Uninstall the Siebel Gateway.

  3. Reinstall the Siebel Gateway.

  4. Reinstall each Siebel Server.

    After installation and initial configuration, you perform any additional necessary Siebel Server configuration tasks, such as to define new components, enable or disable components and component groups, assign component groups to Siebel Server, and so on. You must also reextract all of the Mobile Web Clients. For information about extracting Mobile Web Clients databases, see Siebel Remote and Replication Manager Administration Guide.