How to Log In or Register on the Support Portal

Registering an account and logging in to the Oracle Construction & Engineering Support Portal allows you keep track of and update the Oracle Service Requests (SRs) you have raised with our Support team. This is optional, as you can still ask a question using the Ask A Question form and communicate with our Support team by email.

To log in as an existing user:

  1. Go to Sign In.
  2. Enter your Oracle account Username. This is typically your email address.
  3. Enter your Password. If you have forgotten your password, select the information icon next to the password field and enter your email address to receive a password reset link.

To register as a new user:

  1. Go to Sign Up.
  2. Enter your First Name, Last Name, and Email.
  3. Select Create an Account.
  4. Check your email for instructions on how to complete registration.

    Note: If you get a message stating that an account already exists with your email address, this could be because:

    • You may have an existing Oracle account. If so, please proceed to Sign In.
    • You may have been pre-configured on the Support Portal at the time of registering your Oracle Cloud Service and would have received a ‘Welcome Email' with instructions on how to complete setup. If you missed this, please proceed to create an Oracle account. Once your Oracle account is created, you will be ready to log in to the Support Portal.

After you are logged in, you can:


Last Published Wednesday, July 10, 2024