Known Issues
Payment Authorization
The Payment Authorizations page (made available in 25.12) is not listing invoices for organizations with a role of General Contractor in the system. This can occur when a General Contractor is self performing work on a project and submitting an invoice to the General Contractor managing the project.
You may be impacted if:
- you are a general contractor self performing work on your project.
- the vendor participating on your project is setup as a General Contractor (organization role) in the Textura System.
Next Steps: If you think you may have been impacted by this system issue:
You can access payments pending authorization from the project context. Use the legacy page to validate all payments for a draw match the enterprise Payment Authorizations page to avoid missing any payment authorizations for a given project and or period.
Reports - (Resolved)
Reports created using the Selected Segments filter may generate a file with no data.
Next Steps: If you think you are impacted by this system issue:
- Select projects based on segments from the Select Projects step of the Create Report workflow. You can search for specific projects using the Segment ID.
- Use the Classic Generate option to define reports based on segments.
Potential Lien Waiver Tracking Issue - (Resolved)
The Textura team recently identified and addressed a system issue. As a result, it is possible that some Manual Contractors and Lien Waiver Only Sub-Tiers may not have been properly included in a draw even if a Lien Waiver amount was recorded for them if they were previously marked as being final.
You may have been impacted if:
- If you are tracking sub-tiers Manual Contractors or Lien Waiver Only Sub-tiers.
- Your projects utilize the Sub-tier lien waiver racking hold options.
- You or your subcontractors mark sub-tier waivers as Final.
Next steps: If you think you may have been impacted by this system issue:
Review your sub-tier waivers to identify if any had lien waiver amounts recorded in a draw where the sub-tier was not also included in the draw.
- Was an amount entered incorrectly or is no waiver required (e.g. was collected externally to Textura, or amount was entire incorrectly, process / risk doesn't require a waiver, etc.)?
- No action is required on your part.
- If a waiver is still required for this Sub-Tier:
- Visit the Manage Lien Waivers By Draw page. For more information, see help topic Manage Lien Waivers by Draw.
- Select the Include In Draw checkbox in the desired draw.
- Work with your PMs on the project to coordinate with your primes to upload a waiver.
Instruction to Manually add Sub-Tiers
General Contractors can use the following steps to manually include impacted Sub-Tiers:
- Log into your Textura Payment Manager account.
- Navigate to the Project Home page for the project which includes the Sub-tier you wish to add.
- From the Compliance menu select Manage Lien Waivers by Draw.
- From the Contract drop-down list, select the Sub-tier you wish to edit.
- Select the Included in Draw checkbox for the appropriate draw.
- Click Save.
Last Published Monday, January 26, 2026