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Known Issues

Serial Approver-Only Users Incorrectly Removed from Project

Serial approver-only users may be incorrectly removed from a project, which can remove their ability to access the project and approve invoices.

You may be impacted if:

• Your user is assigned to a project only as part of a serial approval process.
• Your project has been updated to remove users who are not currently assigned roles.

Next steps:

• Verify current role assignments directly on the Project User Roles page.
• If a required approver’s role assignment is missing, Project Managers can manually re-add them through the Project User Roles page.

Project User Role Audit Report

Changes made to Project User Roles are not being accurately reflected in the Project Use Role Audit Report. This can occur when users are added, removed, or reassigned to project-specific roles such as Project Manager, Invoice Approver, Compliance Manager, Signer, or other project roles on the Project User Roles page.

You may be impacted if:

• you recently added, removed, or updated Project User Role assignments.
• reports show outdated Project User Role information.
• reports do not reflect the current users assigned to project roles.
• you rely on reporting to audit or validate Project User Role assignments.

Next Steps: If you believe you may be impacted by this issue:

• Verify current role assignments directly on the Project User Roles page rather than relying on reporting.
• Use the Project User Roles page as the source of truth when validating project role assignments.
• If role assignment reporting is required for compliance or audit purposes, create a service request for an audit of your project user roles.

Project User Roles (Resolved)

With the new Project User Roles page, regular users with the Create Projects user permission can no longer access the Project User Roles page to assign themselves to a project they do not already have access to. In addition, regular users are unable to view project user roles for projects they are participating on.

You may be impacted if:

• your users with the Create Projects permission are configured as regular users in the system.
• a regular user with Create Projects manages permissions for your organization.
• a regular user needs to view Project User Roles for a project they are participating on.

Next Steps: If you are blocked from managing roles on a project:

• Ask an Enterprise or Local Administrator with the Create Projects permission to add the regular user to the project by assigning the Project Manager role.
• Alternatively, ask your Enterprise or Local Administrator to update the user’s profile role from Regular User to Local Admin.

Draws

User access to the Draw menu, including initiating a draw may be impacted if the Project User Role setup on the project is incomplete. This can occur when required project roles have not been assigned during project setup.

You may be impacted if:

• the Draw menu is not visible on your project.
• users are unable to access the Initiate Draw function.
• required Project User Roles have not been assigned on the project.

Next Steps: If you are unable to access the Draw menu or Initiate Draw function:

• Ask an Enterprise or Local Administrator with the Create Projects permission to review the Project User Role setup.
• Ensure the project has at least one user assigned to each of the following roles:
  • Project Manager
  • Compliance Manager
  • Signer

CMiC Nexus Patch 1 (Resolved)

We have identified critical issues in the upcoming CMiC Nexus 1 patch that impact the integration between Textura Payment Management and CMiC. Our team is working closely with CMiC to investigate and resolve these issues. Where CMiC has confirmed root causes and provided guidance, we have already implemented the necessary updates to our integration.

Next Steps:

We remain actively engaged with CMiC as they work to resolve the remaining issues as quickly as possible. Please check back for updates.

Payment Authorization (Resolved)

The Payment Authorizations page (made available in 25.12) is not listing invoices for organizations with a role of General Contractor in the system. This can occur when a General Contractor is self performing work on a project and submitting an invoice to the General Contractor managing the project.

You may be impacted if:

• you are a general contractor self performing work on your project.
• the vendor participating on your project is setup as a General Contractor (organization role) in the Textura System.

Next Steps: If you think you may have been impacted by this system issue:

You can access payments pending authorization from the project context. Use the legacy page to validate all payments for a draw match the enterprise Payment Authorizations page to avoid missing any payment authorizations for a given project and or period.

Reports - (Resolved)

Reports created using the Selected Segments filter may generate a file with no data.

Next Steps: If you think you are impacted by this system issue:

• Select projects based on segments from the Select Projects step of the Create Report workflow. You can search for specific projects using the Segment ID.
• Use the Classic Generate option to define reports based on segments.

Potential Lien Waiver Tracking Issue - (Resolved)

The Textura team recently identified and addressed a system issue. As a result, it is possible that some Manual Contractors and Lien Waiver Only Sub-Tiers may not have been properly included in a draw even if a Lien Waiver amount was recorded for them if they were previously marked as being final.

You may have been impacted if:

• If you are tracking sub-tiers Manual Contractors or Lien Waiver Only Sub-tiers.
• Your projects utilize the Sub-tier lien waiver racking hold options.
• You or your subcontractors mark sub-tier waivers as Final.

Next steps: If you think you may have been impacted by this system issue:

Review your sub-tier waivers to identify if any had lien waiver amounts recorded in a draw where the sub-tier was not also included in the draw.

• Was an amount entered incorrectly or is no waiver required (e.g. was collected externally to Textura, or amount was entire incorrectly, process / risk doesn't require a waiver, etc.)?
  • No action is required on your part.
• If a waiver is still required for this Sub-Tier:
  • Visit the Manage Lien Waivers By Draw page. For more information, see help topic Manage Lien Waivers by Draw.
  • Select the Include In Draw check box in the desired draw.
  • Work with your PMs on the project to coordinate with your primes to upload a waiver.

Instruction to Manually add Sub-Tiers

General Contractors can use the following steps to manually include impacted Sub-Tiers:

1. Log into your Textura Payment Manager account.
2. Navigate to the Project Home page for the project which includes the Sub-tier you wish to add.
3. From the Compliance menu select Manage Lien Waivers by Draw.
4. From the Contract drop-down list, select the Sub-tier you wish to edit.
5. Select the Included in Draw check box for the appropriate draw.
6. Click Save.

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Last Published Friday, June 5, 2026