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Known Issues

Local and Enterprise Administrators cannot view organization-wide reports

On the Reports page, Local Administrators and Enterprise Administrators may be unable to view reports, schedules, and report jobs created by other users in their organization on the All Reports tab.

This can occur when organization-wide project access is provided by the administrator role, but the View All Organization Projects permission was not explicitly saved for the user.

Affected administrators may be limited to their own reports or denied access to another user’s report jobs and schedules.

The user’s profile may show View All Organization Projects as enabled even though organization-wide report access is not being applied.

You may be impacted if:

• You are a Local Administrator or Enterprise Administrator.
• View All Organization Projects appears enabled in your user profile.
• You cannot see reports created by other users in your organization on Reports > All Reports.
• A user with View All Organization Projects explicitly assigned can view the complete organization-wide report list.

Next Steps

• Ask an administrator to explicitly enable and save the View All Organization Projects permission in the user profile settings for the affected user, even if it already appears enabled because of their administrator role.
• Sign out and sign back in after the permission is saved.
• Return to Reports > All Reports and confirm that reports created by other users are visible.

Manage Draw Payments bank information is not valid

On the Manage Draw Payments page, users may be unable to disburse payments and receive the message "Cannot disburse, bank information is not valid."

This happens when bank information is incomplete for a paying or receiving organization. The error can occur when one or more of these details are missing:

• Bank Name
• Bank Account Number or Last Four Digits
• Bank Country
• Bank Routing Number, except for organizations in Mexico or New Zealand

This issue is limited to the B page. The B and Textura Payment Accelerator (TPA) disbursement flows are not affected.

You may be impacted if:

• You receive "Cannot disburse, bank information is not valid" on the Manage Draw Payments page.
• The payment batch contains a payment for an organization with incomplete bank information.

You can identify the affected payment in Enterprise Wide Disbursement, but cannot disburse the same payment from Manage Draw Payments.

Next Steps

• Use Enterprise Wide Disbursement to identify the payment with incomplete bank information.
• Remove the affected payment from the batch and disburse the remaining payments.
• Ask the affected organization to update and save its bank information before the payment is included in a future disbursement.

All Reports (Resolved)

The Selected Segments filter might prevent a file from being generated.

Next Steps

If you think you are impacted by this system issue:

To generate a report based on segments:

• From the Filters step of the Create Report workflow, choose Selected projects. On the Select Projects steps, select projects based on segments.
• To locate a specific project, search by Segment ID.

Disbursed Report (Resolved)

Filtering the Disbursed Report by All Projects or All Active Projects might generate a report file that you can't download.

Next Steps

To generate a downloadable report:

• From the Filters step of the Create Report workflow, select specific projects.
• From the Projects step, search for and select the projects to include in the report.

Assigning Approval Groups During Project Creation Workflow

The updated Project User Roles page allows users to leave the project creation workflow to assign approval groups. After approval groups have been assigned, the application does not automatically return the user to the project setup workflow. Users must manually navigate back to guided project setup to finish project creation.

This may create a disjointed experience and can lead users to believe the project setup process has ended before all required configuration has been completed.

You may be impacted if:

• You are creating a new project.
• You exit the project creation workflow to assign approval groups from the Project User Roles page.
• You expect to be returned automatically to the project setup workflow after completing approval group assignments.

Next Steps

After assigning approval groups:

• Navigate to the Project Home page for the project.
• In the Project Setup tasks, select Complete Project Setup.
• Complete the remaining project setup tasks.

  This resumes the project setup workflow from where you left off, allowing you to finish configuring the project.

Project User Role Audit Report (Resolved)

Changes made to Project User Roles are not being accurately reflected in the Project User Role Audit report. As a result, the report may display outdated role assignments, inactive users, or users from other organizations who participate in your projects.

You may be impacted if:

• You recently added, removed, or updated Project User Role assignments.
• Reports show outdated Project User Role information.
• Reports display users who are no longer assigned to a role.
• Reports display inactive users
• You rely on reporting to audit or validate Project User Role assignments.

Next Steps

If you believe you may be impacted by this issue:

• Verify current role assignments directly on the Project User Roles page rather than relying on reports.
• Use the Project User Roles page as the source of truth when validating project role assignments.
• If you need assistance validating a role assignment, submit a Service Request. We can help verify when users were added or removed from project roles and identify the user who made those changes. A corrected version of the report is not available at this time.

Serial Approver-Only Users Incorrectly Removed from Project (Resolved)

Serial approver-only users may be incorrectly removed from a project, which can remove their ability to access the project and approve invoices.

You may be impacted if:

• Your user is assigned to a project only as part of a serial approval process.
• Your project has been updated to remove users who are not currently assigned roles.

Next steps:

• Verify current role assignments directly on the Project User Roles page.
• If a required approver’s role assignment is missing, Project Managers can manually re-add them through the Project User Roles page.

Project User Roles (Resolved)

With the new Project User Roles page, regular users with the Create Projects user permission can no longer access the Project User Roles page to assign themselves to a project they do not already have access to. In addition, regular users are unable to view project user roles for projects they are participating on.

You may be impacted if:

• your users with the Create Projects permission are configured as regular users in the system.
• a regular user with Create Projects manages permissions for your organization.
• a regular user needs to view Project User Roles for a project they are participating on.

Next Steps

If you are blocked from managing roles on a project:

• Ask an Enterprise or Local Administrator with the Create Projects permission to add the regular user to the project by assigning the Project Manager role.
• Alternatively, ask your Enterprise or Local Administrator to update the user’s profile role from Regular User to Local Admin.

Draws (Resolved)

User access to the Draw menu, including initiating a draw may be impacted if the Project User Role setup on the project is incomplete. This can occur when required project roles have not been assigned during project setup.

You may be impacted if:

• the Draw menu is not visible on your project.
• users are unable to access the Initiate Draw function.
• required Project User Roles have not been assigned on the project.

Next Steps

If you are unable to access the Draw menu or Initiate Draw function:

• Ask an Enterprise or Local Administrator with the Create Projects permission to review the Project User Role setup.
• Ensure the project has at least one user assigned to each of the following roles:
  • Project Manager
  • Compliance Manager
  • Signer

CMiC Nexus Patch 1 (Resolved)

We have identified critical issues in the upcoming CMiC Nexus 1 patch that impact the integration between Textura Payment Management and CMiC. Our team is working closely with CMiC to investigate and resolve these issues. Where CMiC has confirmed root causes and provided guidance, we have already implemented the necessary updates to our integration.

Next Steps:

We remain actively engaged with CMiC as they work to resolve the remaining issues as quickly as possible. Please check back for updates.

Payment Authorization (Resolved)

The Payment Authorizations page (made available in 25.12) is not listing invoices for organizations with a role of General Contractor in the system. This can occur when a General Contractor is self performing work on a project and submitting an invoice to the General Contractor managing the project.

You may be impacted if:

• you are a general contractor self performing work on your project.
• the vendor participating on your project is setup as a General Contractor (organization role) in the Textura System.

Next Steps

If you think you may have been impacted by this system issue:

You can access payments pending authorization from the project context. Use the legacy page to validate all payments for a draw match the enterprise Payment Authorizations page to avoid missing any payment authorizations for a given project and or period.

Reports - (Resolved)

Reports created using the Selected Segments filter may generate a file with no data.

Next Steps

If you think you are impacted by this system issue:

• Select projects based on segments from the Select Projects step of the Create Report workflow. You can search for specific projects using the Segment ID.
• Use the Classic Generate option to define reports based on segments.

Potential Lien Waiver Tracking Issue - (Resolved)

The Textura team recently identified and addressed a system issue. As a result, it is possible that some Manual Contractors and Lien Waiver Only Sub-Tiers may not have been properly included in a draw even if a Lien Waiver amount was recorded for them if they were previously marked as being final.

You may have been impacted if:

• If you are tracking sub-tiers Manual Contractors or Lien Waiver Only Sub-tiers.
• Your projects utilize the Sub-tier lien waiver racking hold options.
• You or your subcontractors mark sub-tier waivers as Final.

Next steps

If you think you may have been impacted by this system issue:

Review your sub-tier waivers to identify if any had lien waiver amounts recorded in a draw where the sub-tier was not also included in the draw.

• Was an amount entered incorrectly or is no waiver required (e.g. was collected externally to Textura, or amount was entire incorrectly, process / risk doesn't require a waiver, etc.)?
  • No action is required on your part.
• If a waiver is still required for this Sub-Tier:
  • Visit the Manage Lien Waivers By Draw page. For more information, see help topic Manage Lien Waivers by Draw.
  • Select the Include In Draw check box in the desired draw.
  • Work with your PMs on the project to coordinate with your primes to upload a waiver.

Instruction to Manually add Sub-Tiers

General Contractors can use the following steps to manually include impacted Sub-Tiers:

1. Log into your Textura Payment Manager account.
2. Navigate to the Project Home page for the project which includes the Sub-tier you wish to add.
3. From the Compliance menu select Manage Lien Waivers by Draw.
4. From the Contract drop-down list, select the Sub-tier you wish to edit.
5. Select the Included in Draw check box for the appropriate draw.
6. Click Save.

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Last Published Friday, September 25, 2026