Troubleshooting
If you experience difficulty in connecting to and using the TPM API, check the following items:
- The URL/URI that you are using is correct.
- The integration user has the correct permission.
- The HTTPS request body JSON is valid and properly formatted.
- The HTTPS request content-type is 'application/json'.
- Your firewall is not blocking your outbound connection to TPM API. Verify whether or not you can reach the URL in a browser window.