Placing a Manual Payment Hold

To place a hold, the Place on Hold button on the Edit Payment Status page must be active.

The following conditions apply for placing a manual payment hold:

  1. Navigate to the Edit Payment Status Page
  2. In the Reason Field for the payment hold type you want to place, add a comment.
  3. Choose the Place on Hold button next to the hold type you want to place.

    The button changes to Release. The Manage Period Payments screen shows the payment amount in the On Hold column.
    Manage Period Payments.