Placing a Manual Payment Hold
The following conditions apply for placing a manual payment hold:
- The Subcontractor's claim is approved.
- Payments have not been disbursed.
- The payment status is Available to Pay or Requested.
To place a hold from the Payment Status page:
- Navigate to the Payment Status Page
To access the Payment Status page:
- From the Payment/Statutory Declarations section of the Period Home page, select the Manage Payments link.
- From the Edit column on the Manage Period Payment page, select the Edit link.
- In the Manual Hold Reason field, add a comment to identify the reason for the hold.
- Select Add Manual Hold.
The manual hold displays under the Active Holds section of the Holds Tile. Hold information includes the name of the user who applied the hold, the hold comment, the date of the hold, a Release button, and a link to send an email reminder about the hold.
The Manage Period Payments page shows the payment amount in the On Hold column.
Last Published Friday, September 25, 2026