Changing Discount on a Payment Before Discount Applies

You can modify the discount amount up until the date the discount applies. To change discount on a payment before a discount applies:

Note: This option modifies the discount on a single payment. You can use this feature on contracts with either rate type (variable or fixed rate discounts).

  1. Choose Edit on Manage Payments page. The Edit Payment Status page appears. It includes a Change Discount section if a discount is offered on the contract. The Edit Payment Status page is used to manage payment holds, too.
    See Edit Payment Status.
  2. Enter the new discount amount.
  3. Choose Change Discount.