Placing a Manual Payment Hold

The following conditions apply for placing a manual payment hold:

To place a hold, the Place on Hold button on the Manage Payment page must be active.

  1. Navigate to the Edit Payment Status Page
  2. In the Reason Held field for the hold type you want to place, add a comment.
  3. Select the Place on Hold button next to the hold type you want to place.

    The button changes to Release.

    The Manage Period Payments page shows the payment amount in the On Hold column.
    See Manage Period Payments.