Customizing Project Level Invoice Rejection Text

As a Project Manager, you can create a custom list of rejection reasons and good faith statements for Invoice Approvers to use during the invoice approval process. Some state statutes may require standardized good faith statements and reasons for each invoice rejection reason. The rejection text is displayed for all approval methods.

Your organization may have set up some organization-level rejection text that is available on all projects. For more information, see topic Managing Organization Level Rejection Responses.

Your access to the settings is dependent upon user roles and permissions.

To select or set up project-level rejection text for individual projects:

  1. Navigate to the Project Settings Page
  2. From the Draw Settings section, select the Allow rejection reasons and SOV modification responses checkbox and choose the Manage invoice rejection reasons and SOV modification responses link.
  3. From the Manage Project Reasons dialog box, select the rejection response you want to use for Good Faith Statement, Invoice Rejection, and SOV Line Modification.
  4. To add a custom reject notice:
    1. For each type (Good Faith Statement, Invoice Rejection, and SOV Line Modification), enter a response in the text box.
    2. Select the + icon to add the response.
  5. Select Close.