Deactivating User Accounts

Enterprise Administrators and Local Administrators can deactivate and reactivate user accounts of Local Administrators, Regular and View Only users.

Note: You cannot delete user accounts in TPM, you can only deactiviate a user account.

To deactivate an account:

  1. Navigate to the Edit User Page
  2. Select Deactivate User.

Tip:

To reactivate the user account, select Reactivate User.

Deactivate Enterprise Administrators

You can deactivate an Enterprise Administrator by submitting a service request.

  1. From the Header menu at the top of any page, select the question mark icon.

    The help menu opens.

  2. From the Help menu, select Create a Service Request. For more information, see Creating a Service Request.