Maestro session became obsolete while opening the database

Error Message

Failed to connect to the database. Error: Failed to get sessionId from Maestro Unable to initialize session. Verify if Maestro* Web Server is started and configured.

Meaning

Textura could not start a session with the Maestro web server. Without a valid session, the integration cannot connect to Maestro.

Possible Causes

The Maestro web server is stopped or temporarily unavailable.
The Maestro web server is not configured correctly.
The Maestro environment is restarting or undergoing maintenance.
A temporary network issue prevented Textura from reaching the service.

Recommended Resolution

Wait a few minutes, then try again.

If the error persists, ask your ERP administrator or consultant to confirm that the Maestro web server is running and available.

Contact Textura Support if the service is available but the connection check continues to fail.

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