Common Premier ERP Connection Issues

This section explains common JONAS_PREMIER health-check errors, their possible causes, and recommended actions.

Select an error type for details.

General Guidance for End Users

Review the specific error below to identify its meaning and possible causes.

Capture the complete error message exactly as shown.
Note the approximate date and time when the error occurred.
Share the organization ID and any related transaction details, if available.
Do not share usernames or passwords in support tickets, emails, or screenshots.
Contact Textura Support, your ERP administrator, or your ERP consultants to complete the integration configuration.