Common eCMS ERP Connection Issues

This section explains common eCMS health-check errors, their possible causes, and recommended actions.

Select an error type for details.

General Guidance for End Users

These errors usually indicate an eCMS service, server, or connection problem rather than an end-user mistake.

Wait for the next health check.
Capture the complete error message exactly as shown.
Note the approximate date and time when the error occurred.
Share the organization ID and any related transaction details, if available.
Contact Textura Support, your ERP administrator, or your ERP consultants if the error continues.