Common COINS ERP Connection Issues

This section explains common COINS health-check errors, their possible causes, and recommended actions.

Select an error type for details.

General Guidance for End Users

These errors usually indicate a temporary COINS service or connection issue rather than an end-user mistake.

Wait for the health check to run again.
Capture the complete error message exactly as shown.
Note the approximate date and time when the error occurred.
Share the organization ID and any related transaction details, if available.
Contact Textura Support, your ERP administrator, or your ERP consultants if the error continues.