0031 - HIPR2 Detected a Major Congested Second

This message indicates that the congestion on an IMT bus segment has reached a level 2 congestion threshold. A congested second is a one-second time slice that contains 10 or more congestion events that happen on that node.

When there are no major congested second events reported for a node for a period of five minutes, the major congested alarm is replaced with the minor congested second alarm for that node.

Example
RLGHNCXA21W 09-02-07 12:01:43 EST  EAGLE 41.1.0
**  0590.0031 ** Card 1110         HIPR2 detected a major Congested Second

Alarm Level: Major

Recovery

  1. Note the time, duration, and frequency of the alarm(s).
  2. Enter the rept-stat-mux command to note the rate at which the high-speed ring is operating.
  3. Note any unusual conditions, such as one IMT bus inhibited, mate failed, SS7 link failures, etc.
  4. Note the segment(s) reporting the congestion.
  5. If this is an isolated occurrence, no further action is required other than monitoring the system for a re-occurrence.
  6. If the problem persists and the high-speed ring is operating at "low rate," this is an indication that the system is operating at capacity and an upgrade of the high-speed ring to operate at "high rate" is required. Contact My Oracle Support (MOS) for information on how to purchase the HIPR2 High Rate Mode feature.
  7. If the problem persists and the high-speed ring is operating at "high rate," contact My Oracle Support (MOS) for assistance.