0164 - 1114-S, 1116-S Clocks Failed

This message indicates the secondary BITS clock source has failed on both the active and standby TDM cards.

Example
RLGHNCXA21W 00-12-07 12:01:43 EST  EAGLE 35.0.0 
**  0014.0164  ** CLOCK SYSTEM    1114-S, 1116-S clocks failed

Alarm Level: Major

Recovery

  1. Use the rept-stat-clk command to determine the current clock status.
    Example of the output:
    tekelecstp 00-04-23  13:34:15 EST  EAGLE 35.0.0
        CARD LOC= 1114 (Isolated )   CARD LOC= 1116 (Active )
        PRIMARY BITS   = Fault       PRIMARY BITS   = Active
        SECONDARY BITS = Fault       SECONDARY BITS = Fault
                                      PST           SST       AST
        SYSTEM CLOCK                  IS-NR         ACTIVE    ALMINH 
        # Cards using CLK A = 9     # Cards with bad CLK A = 0
        # Cards using CLK B = 0     # Cards with bad CLK B = 9
        # Cards using CLK I = 0
        Command Completed
  2. Follow local procedures to troubleshoot and repair the secondary BITS clock.
  3. If this message appears again, contact My Oracle Support (MOS).