1393 - IDPRCGPN NPP SERVICE is OFF

The status of the IDPRCGPN NPPservice is OFF while processing an IDP message.

Example
1         2         3         4         5         6         7         8
12345678901234567890123456789012345678901234567890123456789012345678901234567890
        tekelecstp 20-12-11 03:56:48 WET  UNKNOWN ??.?.?-63.33.0     
        5090.1392    CARD 1105     INFO    IDPRCDPN NPP SERVICE is Off
                     Report Date:20-12-11  Time:03:56:48

Alarm Level: No alarm condition. The message is informational only.

Recovery

  1. Enter the following command to check the status of the IDPRCGPN service: rtrv-npp-serv:srvn=idprcgpn
    The following is an example of a possible output.
        tekelecstp 08-06-17 11:54:09 EST  39.0.0
        rtrv-npp-serv:srvn=idprcgpn
        Command entered at terminal #4.
        SERVICE     STATUS   FNAI   NAI    SA          PRECEDENCE
        _________________________________________________________
        idprcgpn    off      unkn   0      cgpnnp      100
                             intl   4
                             natl   3
                             nai1   none
                             nai2   none
                             nai3   none
    ;
  2. Use the following command to enable the IDPRCDPN service: chg-npp-serv:srvn=idprcgpn:status=ON