0292 - GLS is Not Available

Generic loading services (GLS) is not able to function; the EAGLE 5 ISS may not be performing gateway screening (GWS).

At least one card should be returned to IS-NR status. This makes GLS available and changes the alarm level to major (0291 - GLS is at Minimum Service Limit). The alarm clears after two TSM cards have returned to IS-NR.

Example

   RLGHNCXA21W 00-02-07 11:02:30 EST  EAGLE 35.0.0
*C 0100 0292 *C GLS SYSTEM          GLS is not available

Alarm Level: Critical

Recovery

1. Use the rept-stat-card command to verify status of the TSM cards providing GLS.

   For example, enter:

   rept-stat-card
   Example of the output:

   RLGHNCXA03W 00-09-27 16:43:42 EST   EAGLE  31.3.0
   CARD   VERSION    TYPE    APPL      PST           SST       AST
   1113  022-000-000 MCAP    OAM       IS-NR         Active    -----
   1114  ----------- TDM     --------  -----         -----     -----
   1115  022-000-000 MCAP    OAM       IS-NR         Standby   -----
   1116  ----------- TDM     --------  -----         -----     -----
   1117  ----------- MDAL    --------  IS-NR         Standby   -----
   1204  022-000-000 LIMOCU  SS7ANSI   OOS-MT        Isolated  -----
   1205  022-000-000 LIMOCU  SS7ANSI   IS-NR         Active    -----
   1206  022-000-000 LIMOCU  SS7ANSI   OOS-MT        Isolated  -----
   1212  022-000-000 ACMENET STPLAN    IS-NR         Active    -----
   1216  022-000-000 TSM     SCCP      IS-ANR        Standby   -----
   1218  022-000-000 TSM     GLS       OOS-MT        Isolated  -----
   1312  022-000-000 LIMDS0  SS7ANSI   IS-NR         Active    -----
   1313  022-000-000 LIMOCU  SS7ANSI   OOS-MT        Idle      -----
   Command Completed.

2. Use the init-card command to reinitialize the card and force gateway screening (GWS) data to be downloaded from the active MASP to the TSM.
3. The following message should appear.

   RLGHNCXA03W  00-02-07  11:11:28 EST  EAGLE 35.0.0
   Init Card command issued to card 1218

4. After GWS data has been successfully downloaded, use rept-stat-card to verify the card(s) have returned to service.
5. If the card(s) do not return to IS-NR, then reseat the card(s).
6. If the card(s) still do not return to IS-NR, replace the card(s).
   Refer to the Maintenance Manual, Appendix A, Card Removal/Replacement Procedures.