1393 - IDPRCGPN NPP SERVICE is OFF

The status of the IDPRCGPN NPPservice is OFF while processing an IDP message.

Example

1         2         3         4         5         6         7         8
12345678901234567890123456789012345678901234567890123456789012345678901234567890
        tekelecstp 20-12-11 03:56:48 WET  UNKNOWN ??.?.?-63.33.0     
        5090.1392    CARD 1105     INFO    IDPRCDPN NPP SERVICE is Off
                     Report Date:20-12-11  Time:03:56:48

Alarm Level: No alarm condition. The message is informational only.

Recovery

1. Enter the following command to check the status of the IDPRCGPN service: rtrv-npp-serv:srvn=idprcgpn
   The following is an example of a possible output.

       tekelecstp 08-06-17 11:54:09 EST  39.0.0
       rtrv-npp-serv:srvn=idprcgpn
       Command entered at terminal #4.
       SERVICE     STATUS   FNAI   NAI    SA          PRECEDENCE
       _________________________________________________________
       idprcgpn    off      unkn   0      cgpnnp      100
                            intl   4
                            natl   3
                            nai1   none
                            nai2   none
                            nai3   none
   ;

2. Use the following command to enable the IDPRCDPN service: chg-npp-serv:srvn=idprcgpn:status=ON