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Oracle® Retail Store Inventory Operations Cloud Services Implementation Guide
Release 19.7
F70122-01
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Contents
Title and Copyright Information
Send Us Your Comments
Preface
Audience
Documentation Accessibility
Related Documents
Improved Process for Oracle Retail Documentation Corrections
Oracle Retail Documentation at the Oracle Help Center
Conventions
1
Oracle SIOCS Implementation Overview
Noteworthy Differences between V16.x/on premise (SIM) and SIOCS (cloud)
Oracle Retail Integration Components
Implementation Considerations
URL Reference
2
EICS Cloud Deployment Environment
Cloud Deployment Environment
3
Setup Users
Terminology
User Types and Responsibilities
User Access Control
Assign Customer-Cloud-Admin User and Security-Admin User
Assign Implementation Users
Assign Store Users
4
Signing into EICS
Login Screen
Successful Login
Un-Successful Login
5
System Configurations
Summary of Admin System Configurations Topics
Admin Configurations
Audit Configurations
Batch Configurations
Batch File Configurations
Functional Areas Related Configurations
Message Processing Configurations
Mobile Configurations
Notification Configurations
Purge Configurations
System and Integration Web Service Configurations
Time Zone Configurations
UI Configurations
6
Batch Job Admin
Batch Scheduler
Batch Activity
7
Initial Data Seeding
Initial Data Seeding
8
SIOCS UI Spreadsheet Data Loader
Upload Store Assignments
Spreadsheet Templates
Upload Role Assignments
Spreadsheet Templates
9
Report Configurations
10
Store Configurations
11
Mobile Application (SOCS)
Configure Manual Quantity Entry Mode
Enable Mobile Functionalities
12
Internationalization and Localization
13
Operational Monitoring
View Operational Issues through EICS Admin UI
EICS DB Data Viewer User
14
Integrations
Foundation Data Integration with Foundation Data Cloud Service
Pricing Integration with Retail Pricing Cloud Service
Pricing Integration with 3rd Party
BDI Implementation Considerations
Pricing Imports with On-premise RPM
RFID Integrations
RFID BDI Implementation Considerations
Stock Count Export Integration with MFCS
Sale Data Integration with POS and ReSA
Stock Count Import with 3rd Party
Inventory Available Warehouse TX with 3rd Party
Web Service: Integration with Generic Order Mgmt System
Web Service: Integration with Manifest System
Web Service: Integration with External System for Ticket Printing
Web Service: Integration with External System for Notification Services
ZPL Printing
Non-ZPL Printing
RIB Integration Guidance (From SIOCS Perspective)
Overview
Unsupported Messages and Payloads
Unsupported Data Within Messages and Payloads
Errors
Modify/Delete
Message Family/Type
Xstore Integration
POS Terminal Interactions with SIOCS
SIOCS Web Service Details
Xstore to Sim Service Call Paths
Xstore Timeout and Retry Configurations
Other Integration Interfaces
15
Customization and Extension
Customization and Extension Considerations
Code Customization
Configuring Report Delivery to SFTP
16
Logs
EICS Log Debug Settings
Server Log File Locations
17
Troubleshooting Tips
Application Login Troubleshooting
Batch Troubleshooting
Report Troubleshooting
RIB (Retail Integration Cloud Service / RICS) Troubleshooting
Web Service Troubleshooting
Bulk Data Integration/Data Seeding
References
A
Appendix: Oracle APEX
What is Oracle APEX?
Suggested APEX Usage in Store Inventory Operations Cloud Service
SQL Workshop
APEX Users, Administration
Customer APEX Schema User
APEX Administrator
APEX Customer Admin/Developer
EICS Specific Configuration
Database Objects
B
Appendix: RFID
RFID Overview
System Integration Overview
RFID EPC Information
Retail Merchandising System / RIB
Xstore or POS Integration
POSTransaction Web Service
Third Party RFID System
RFIDInventory Web Service
Zones
Facility Does Not Support Zones
RFID Events
RFID Adjust
RFID Bulk Import (using BDI)
BDI Tables
C
Appendix: Accessibility
Enterprise Inventory Cloud Service (EICS)
Store Operations Cloud Service (SOCS)
