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Oracle® Retail Store Operations Cloud Service User Guide
Release 19.7
F70124-01
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Contents
Title and Copyright Information
Send Us Your Comments
Preface
Audience
Documentation Accessibility
Related Documents
Improved Process for Oracle Retail Documentation Corrections
Oracle Retail Documentation at the Oracle Help Center
Conventions
1
Introduction
Overview
Business Value
Improved Customer Satisfaction
Real-Time Inventory
Streamlined Inventory Processes
Assisted Inventory Ordering
Improved Corporate Control
Full Transaction Views
Enhanced Inventory Tracking
Custom Flexible Attributes
2
Common Usability and Navigation
Welcome / Login
Menu/Drawer
Store List
Language
Scan Type
Scan Mode
Unit of Measure
Numeric Entry
Filter Bar
Scan Bar
Search Criteria
Item Image and Item Description
Print
Print Tickets
Select Printer
Notes
Reset, Remove, and Restore Item
Item Detail - UIN
Item Detail - Attributes
Item Detail - Scan Details
Configure Endpoints
Scanner Configuration
3
Open Transactions and Notifications
Open Transactions
Ad Hoc Notifications
System Notifications
Search Criteria (Open Transaction)
Notification List
Search Criteria (Notification)
Notification Detail
Notification Warning Display
4
Lookups
Item Lookup
Item Lookup Search Criteria
Searching by Item
Item
Searching by Supplier
Supplier
Primary Supplier (Check Box)
Searching by Style
Style (Item ID)
Searching by Finisher
Finisher
Searching by Warehouse
Warehouse
Searching by UDA
UDA
Text
Value
Date Range
Searching by Inventory Status
Inventory Status
Sub-Bucket
Item Detail
Stock On Hand
Stock On Hand Info
Pricing
Item Attributes
Item Attributes
Order Attributes
Merchandise Hierarchy
Stock Locator
Deliveries
Non-Sellable
Components
Packs
Item Locations
UDAs
RFID Locations
Item CFAs
Related Items
Customer Orders
UINs
Suppliers
Universal Item Lookup
Supplier Lookup
Supplier Detail
Supplier CFAs
Container Lookup
Container Items
Container Lookup Item Detail
Container Lookup Info
RFID Locator
Item EPCs
RFID Tag Finder
5
Inventory Adjustments
Inventory Adjustments Mobile
Inv Adjust List
Search Criteria (Inventory Adjustment)
Inv Adjust Items
Item Detail
Edit CFAs
Info Screen (Inv Adjust Items)
Inventory Adjustments Desktop
Inventory Adjustment List
Inventory Adjustment Search Criteria
Inventory Adjustment Detail
Inventory Adjustment - UIN
Inventory Adjustment - Extended Attributes
Edit Info Popup
Info Popup
Download Reports Popup
Inventory Adjustments Process
6
Direct Store Delivery
Overview
Business Cases
DSD Receiving Process for PO Based Delivery with ASN
DSD Receiving Process for PO Based Delivery without ASN
DSD Receiving Process without PO
DSD Receiving Process via DEX/Nex
Screen Flow
Functionality
DSD Receiving List
DSD Receiving List Search Criteria
Creating a New DSD Receipt
DSD Receiving Containers
DSD Receiving Info
Customer Orders
Edit Receipt
Edit CFA
External Receiver Adjustments
Container Items
Receiving Item Detail
Over Receiving Validations
DSD Receiving Container Info
Edit Container
Selecting a Purchase Order for a PO Based Delivery
Purchase Order List
Purchase Order List Search Criteria
Purchase Order Items
Customer Order Reserve On Receipt / Auto Pick
7
Transfers
Transfer Functionality
Business Case
Transfer Document
Destination Types
Customer Orders
Transfer List
Search Criteria (Transfers)
Create Request
Request Items
Transfer Items
Footer Menu
Item Detail (Create/Edit/View Request)
Item Detail (Accept/Reject Request)
Edit CFAs Screen
Info Screen (Transfer Items)
Edit Transfer
Transfer Shipping
Features
Tsf Ship List
Search Criteria (Transfer Shipment)
Tsf Ship Containers
Submit
Dispatch
Customer Orders
Edit Shipment
Edit CFA
Info (Shipment)
BOL Info
Customer Order List
Transfer Container Items
Item Detail (Quantity)
Select Document
Options to Add to Container
Edit Container
Limit Items to (Hierarchy Restriction)
Edit CFAs Screen
Info (Container)
Transfer Receiving
Tsf Rcv List
Search Criteria (Transfer Receiving)
Tsf Rcv Containers
Edit Receipt
Edit CFAs Screen
Transfer Receiving Info (Receipt)
Misdirected Container
Misdirected Items
Customer Order List
Container Items
Item Detail
Edit Container
Info (Container)
Quick Receiving
Quick Rcv List
Processing
Available Versus Unavailable Inventory
8
RTV and RTV Shipment
RTV Request and Shipment
RTV Request
RTV Shipment
Business Cases
Damage Item Process
Recall Process
Screen Flow
Functionality
RTV List
RTV Search Criteria
RTV Request Items
RTV Request Item Detail
Edit CFAs Screen
RTV Info
Edit RTV
RTV Create Shipment
RTV Ship Containers
Edit CFAs Screen
Shipment Info
BOL Detail
Edit Shipment
RTV Ship Container Items
Item Detail (Container)
RTV Container Default Item
Container Info
Edit Container
Select Item
Processing
9
Shipping and Receiving Common Components
Overview
Manifesting
Business Case
Mobile
Edit Shipment
Motive
Carrier and Service Selection
Adjust Carrier (Transfer Shipment and RTV Shipment Only)
Edit Container
Weight and Package Validation
Tracking ID
External Printing
Print
10
In Store Replenishment
Overview
Business Cases
Replenishment of Shop Floor
Moving Items to the Backroom
Screen Flow
Functionality
Replenishment
Replenishment Pick List
Replenishment List Search Criteria
Create Replenishment Pick
Replenishment Pick Items
Substitute Items
Receive on Shop Floor
Shelf Adjustment
Shelf Adjust List
Create Shelf Adjust
Shelf Adjust Items
Scan List
Scan List
Create Scan List
Scan List Items
Most Common Functional Process
11
Stock Counts
Overview
Types of Stock Counts
Ad Hoc Stock Counts
Unit Stock Counts
Problem Line Stock Counts
Unit and Amount Stock Counts
Summary
Counting Methods
Serialization
Functionality
Features
Stock Count List
Ad Hoc Stock Count
Stock Count List Search Criteria
Child Count List
Edit Stock Count
Edit CFA
Stock Count Items and Stock Re-Count Items
Info
Product Group Info
Child Count Info
Bulk Scan
Bulk Items
Issues
Issue Detail
Issue Detail - UIN
Issues - Single Item
Search Criteria - Stock Count Items and Stock Re-Count Items
Item Detail
12
Customer Order Management
Customer Orders
Customer Order Status Flow
Customer Order Status Update Logic
Under Review Status
Customer Order List
Search Criteria (Customer Orders)
Customer Order Items
Footer Menu
Edit Customer Order
Info (Customer Orders)
Edit CFAs Screen
Customer
Item Detail (Customer Orders)
Customer Order Picking
Pick List
Search Criteria (Pick List)
Create Pick
Pick Items
Item Detail (Picking)
Confirm Item/Confirm Bin
Substitute Items
Info (Picking)
Customer Order Deliveries
Delivery List
Delivery Items
Item Detail (Customer Order Deliveries)
Info (Customer Order Deliveries)
BOL Info
Edit Delivery
Customer Order Reverse Picks
Reverse Pick List
Reverse Pick Items
Item Detail (Customer Order Reverse Picks)
Info (Customer Order Reverse Picks)
13
Item Basket
Item Basket
Item Basket List
Search Criteria (Item Basket)
Create Item Basket
Item Basket Items
Item Detail
Edit Item Basket
Edit CFAs
Info Screen (Item Basket)
Bulk Scanning
Bulk Scan
Bulk Items
Select Item Basket
14
Ticketing
Auto Print Item
Manual Print Item
Default Attributes
Select Printer
15
Store Orders
Business Case
Store Order List
Search Criteria (Store Orders)
Create Store Order
Store Order Items
Item Detail
Edit Store Order
Edit CFAs
Info Screen
System Generated
Integration
Manual and System Created
Externally Created
RMFCS Processing for SIOCS Created Orders (Manual and System)
Externally Created Store Orders