Contents

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Preface

• Audience
• Documentation Accessibility
• Related Documents
• Improved Process for Oracle Retail Documentation Corrections
• Oracle Retail Documentation at the Oracle Help Center
• Conventions

1 Oracle SIOCS Implementation Overview

• Noteworthy Differences between V16.x/on premise (SIM) and SIOCS V19.x (GBUCS cloud)
• Noteworthy Differences between SIOCS V19.x (GBUCS cloud) and SIOCS V22.x (Gen2SaaS)
• Oracle Retail Integration Components
• Implementation Considerations
• URL Reference

2 Setup Users

• Terminology
• User Types and Responsibilities
• User Access Control
• Assign Customer-Cloud-Admin User and Security-Admin User
• Assign Implementation Users
• Assign Store Users

3 Signing into EICS

• Login Screen
• Successful Login
• Un-Successful Login

4 System Configurations

• Summary of Admin System Configurations Topics
• Admin Configurations
• Audit Configurations
• Batch Configurations
  • Batch File Configurations
• Functional Areas Related Configurations
• Message Processing Configurations
• Mobile Configurations
• Notification Configurations
• Purge Configurations
• System and Integration Web Service Configurations
• Time Zone Configurations
• UI Configurations

5 Batch Job Admin

• Batch Scheduler
• Batch Activity
• Cleanup Batches

6 Initial Data Seeding

• Initial Data Seeding

7 SIOCS UI Spreadsheet Data Loader

• Upload Store Assignments
  • Spreadsheet Templates
• Upload Role Assignments
  • Spreadsheet Templates

8 Report Configurations

9 Store Configurations

10 Mobile Application (SOCS)

• Configure Manual Quantity Entry Mode
• Enable Mobile Functionalities

11 Internationalization and Localization

12 Operational Monitoring

• View Operational Issues through EICS Admin UI
• EICS DB Data Viewer User

13 Integrations

• Pricing Integration with Retail Pricing Cloud Service
• Stock Count Export Integration with MFCS
• Sale Data Integration with POS and ReSA
• Web Service: Integration with Manifest System
• Web Service: Integration with External System for Ticket Printing
  • ZPL
  • Non-ZPL Printing
• RIB Integration Guidance (From SIOCS Perspective)
  • Overview
  • Unsupported Messages and Payloads
  • Unsupported Data within Messages and Payloads
  • Errors
  • Modify/Delete
  • Message Family/Type
• Other Integration Interfaces
• Standalone Deployment - Integration with on-premise RMS/RIB

14 Customization and Extension

• Customization and Extension Considerations
  • Code Customization

15 File Transfer Services

• Overview

16 Logs

• EICS Log Debug Settings
• Server Log File Locations

17 Troubleshooting Tips

• Application Login Troubleshooting
• Report Troubleshooting
• RIB (Retail Integration Cloud Service / RICS) Troubleshooting
• Web Service Troubleshooting
• References

A Appendix: Accessibility

• Enterprise Inventory Cloud Service (EICS)
• Store Operations Cloud Service (SOCS)