Logging In/Out of the ISR Dashboard

Prior to logging into the ISR Dashboard for the first time, you must enter a valie email and password. However, if your email and password are not available, you may use the following default email and password, then change hte email address and password after logging in.

Email: isradmin@acmepacket.com

Password: admin123

Note:

When you login to the ISR Dashboard, depending on your assigned access level, you have access to only your associated ISR Dashboard information. Performance restrictions depend on your login level status. For more information about user login levels, see User Access Levels and Managing Users.

To login to the ISR Dashboard:

  • Password must be at least 8 characters long.
  • Password must contain at least one number (0-9) and one letter (A-Z and/or a-z).
  • Password must contain at least one letter and one special character (for example, @, #, $).

Note:

Your password must meet the following requirements:
  1. Open your Internet Web browser (see compatible browser requirements in the Requirements/Recommendations section.).
  2. Enter the following URL in the URL field:
    http://<host name or IP>/

    Note:

    The host name or IP address you enter here is the name or address assigned to the dashboard VM during installation.

    The Login page displays.

    This screenshot shows the Login page to enter your email and password.
  3. Email—Enter your email (username).
  4. Password—Enter the password provided by your Administrator at the time of the ISR installation. If this is the first time you are logging in, enter the following and press Enter.
    Email: isradmin@acmepacket.com
    Password: admin123
    On first-time login with default user and password, the system prompts you to reset the email address and password.This screenshot shows the first-time login page where you enter your email, password, and confirm your password.

    For security purposes, you should change your password every 45 days.

    Note:

    The number of failed attempts before a user is locked out of the ISR can be configured under the Admin, Manage Security Settings link. For more information, see Chapter 6, Managing Users. A message displays with the length of time the User has to wait before attempting to log in again. Contact your Administrator if you forgot your password.
    After changing your password, the ISR Dashboard Home page (default) displays.
    This screenshot shows the Dashboard home page where you can select Recordings, Reports, Settings, or Admin.

    The home page provides all of the options available to a user based on their user type.

    This page allows you to perform the following:
    Icon Description
    This screenshot shows the Find Recordings icon.
    Find Recordings (or Recordings in the main menu) — Allows you to view, play, delete and search recordings currently in the ISR database. Also allows you to download the recording metadata to a comma-separated value (CSV) file. For added convenience, after completing a recording search, you can save the search by assigning it a name. You can also create categories and add recordings to the category as applicable.

    Note: Displayed recordings are dependent on the level of logged in user. For more information about user levels, see User Access Levels.

    For more information about Recordings, see Manage Recordings.

    This screenshot shows the Build a Report icon.
    Build a Report (or Reports in the main menu) — Allows you to generate Usage and Billing reports for routes configured on the ISR. These reports display the information in a Bar Graph as well as in a Data Graph.

    Note: For more information about Reports, see Manage Reports.

    This image shows the Edit My Settings icon.
    Edit My Settings (or Settings in the main menu) — Allows you to view and edit the ISR Dashboard settings such as:

    Preferred Time Zone Locale

    List refresh rate (seconds)

    Displayed number of recording entries per page

    Specify the fields (columns) to display in a Recording search

    Change your user login password

    Note: For more information about Dashboard settings, see Editing My Settings.

    This screenshot shows the Edit System Configurations icon.
    Edit System Configurations (or Admin in the main menu) (displays for a Super User, Account Administrator, and Tenant Administrator only) — Allows you to perform the following Administrator tasks, including:
    • Accounts
    • Realms
    • Routes
    • Users
    • Authorization Services
    • Custom Data Fields
    • External Event Destinations
    • Locales
    • Recording Format Profiles
    • Security Settings
    • Template Definitions
    • Thirdparty Services
    • Live Sessions
    • Sites (includes Recorders, Locations, Archival)

    Note: Display of this feature is dependent on the level of logged in user. For more information about user levels, see User Access Levels.

    For more information about Administrator features, see Managing Realms/Accounts, Managing Routes, Managing Users, Managing Sites, Managing Authorization Services, and Viewing Live Sessions.

    To logout of the ISR Dashboard:

    Click the Logout icon in the upper-right corner of the page. The ISR Dashboard immediately logs you out.

User Access Levels

All users can access the ISR Dashboard. However, the functions available to the logged in user are dependent on the level of access assigned. The following table identifies the functions available at each user level.

Note:

The Edit System Configuration (Admin) menu in the ISR Dashboard displays ONLY for users logged in as Super User.
User Type Find Recordings (Recordings) Build Reports (Reports) Edit My Settings (Settings) Edit System Configurations (Admin)
Super User Yes Yes Yes Yes (Can manage all)
Account Administrator View only. Yes Yes Yes

(Can manage all EXCEPT Super User and sites)

Tenant Administrator View and delete own recordings only. (Permissions to edit must be assigned.) Yes (Reports include info from own accounts only) Yes Yes

(Can manage own Accounts, Routes, Tenant Admin, Tenant User only)

Tenant User View and delete own recordings only. (Permissions to edit must be assigned.) Yes (Reports include info from own accounts only) Yes No
API User N/A N/A N/A N/A

API users are currently specific to the ISR FACE REST API only and cannot log into the ISR Dashboard.

For more information about user login levels, see Chapter 6, Managing Users.