PURPOSE

OBDX 18.2 provides interface for Chatbot module, integrated withIBCS out of the box. It provides end users a chat interface to interact with the bank. Transactions like balance enquiry, fund transfers to payees, enquiring about banking products and details of ATMClosedAutomated Teller Machine terminal allows customers having an ATM or debit card to perform several banking transactions such as cash withdrawal, balance inquiry, funds transfer, and so on./Branches can be achieved through chat. This document provides steps to setup OBDX chatbot module with IBCS. The prerequisites include:

  1. IBCS setup

Topology

Chatbot Configuration

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