REQUEST STATEMENT
At times, a customer might require the physical copy of an account statement for a certain period. The statement request feature enables customers to request the bank for a physical copy of the statement of an account for a specific period. This physical copy will be mailed to the user’s address registered with the bank.
How to reach here:
Toggle Menu > Accounts > Current and Savings > Request Statement
OR
Toggle Menu > Accounts > Current and Savings > Overview > Quick Links > Statement Request > Request Statement
To request for an account statement:
- From the Select Account Number list, select the account number for the account statement.
- From the From Date list, select the start date of the account statement.
- From the To Date list, select the end date of the account statement.
Field Name |
Description |
---|---|
Account Number |
Current and savings account number in masked format along with the account nickname for which the statement to be requested. The account number could be either the user’s PartyA party is any individual or business entity having a banking relationship with the bank. account or any linked party accounts that he has access to. |
Balance |
The balance in the account in the account currency. |
From Date |
Start date of account statement. |
To Date |
End date of account statement. |
- Click Submit.
OR
Click Cancel to cancel the transaction. - The Review screen appears. Verify the details and click Confirm.
The success message of Statement Request appears along with the transaction reference number.
OR
Click to navigate to the previous screen.
User is directed to Statement Request screen with values in editable form.
OR
Click to cancel the transaction. - Click Go to Dashboard to navigate to the dashboard screen.
OR
Click Go To Account Details to view the Account Details screen.
FAQs
As a corporate User, what are the CASACurrent Account or Savings Accounts are operative accounts through which account holders perform day to day operations such as deposits and withdrawal of money. accounts that I can view?
Can the user access CASA account details 24/7 on the online platform?