Security AND LOGIN

Following options in security settings are available in the application:

• Set Security Question
• SMS and Missed Call Banking

Set Security Question

Using this option, the user can choose the security questions and maintain the corresponding answers. User will be asked to answer these questions to as the second level of authentication to complete the transaction (if 2 FA is configured by Bank/ System admin).

How to reach here:

Toggle Menu > My Preferences > Security and Login > Set Security Question
OR
Toggle Menu > Set Security Question

As a part of first-time set-up of Security Questions, the user selects security questions, from those maintained in the application and provides the answers to these. He saves the answers. At the time of authentication, he’s asked these questions and he has to provide an answer that matches with the one he had saved earlier, as a part of the second level of validation.

Set Security Question

To set up security questions:

Note: Since security questions have not been set-up by the user, message will be displayed "Security Questions are not set up yet".

1. Click Set up now to set-up security questions. The User Security Question screen appears.

2. From the Security Questions list, select the appropriate security question to be added in set.
3. In the Answers field, enter the answers corresponding to the security question.
4. Click Save to save the changes made.
   OR
   Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
   OR
   Click Back to go back tom previous screen.
5. The User Security Question – Review screen appears. Verify the details, and click Confirm.
   OR
   Click Back to make the changes if any.
   The User Security Question – Edit screen with values in editable form screen appears.
   OR
   Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
6. The success message of submitting the request appears.
   Click OK to complete the transaction and navigate back to ‘Dashboard’.

Set Security Question - Edit

If the user has already set-up of Security Questions, the application displays the list of security questions. It also allows the user to modify the set of security questions.

To edit the set of security questions:

1. Navigate to Set Security Questions screen, the Set Security Question - View screen appears.

2. Click Edit to make the changes if any. The User Security Question – Edit screen with values in editable form appears.
   OR
   Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
   OR
   Click Back to go back to previous screen.

3. From the Security Question list, view the existing questions. Modify if required.
4. In the Answer field, enter the answers corresponding to the security question.
5. Click Save to save the changes made.
   OR
   Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
   OR
   Click Back to go back to the previous screen.
6. The User Security Question – Review screen appears. Verify the details, and click Confirm.
   OR
   Click Back to make the changes if any.
   OR
   Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
7. The User Security Question – Edit screen with values in editable form screen appears.
   OR
   Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
   The success message of security question setup appears along with the transaction reference number.
   Click OK to complete the transaction and navigate back to ‘Dashboard’.

SMS and Missed Call Banking

This option allows the user to enable/ disable missed call banking and sms banking. Registering for SMS and missed call banking, enables the user to perform certain inquiries /transactions by sending a short message consisting the PINPersonal identification number (PIN) is a secret number given to an account holder to be used when they put their credit card or cash card into an automatic teller machine (ATM). If the number they use is correct they will be allowed to access their account. to the specified number or giving a missed call to the specified contact number.

Using this option the user can also set and reset his PIN of the SMS banking .

How to reach here:

Toggle Menu > My Preferences > Security and Login > SMS and Missed Call Banking

• Click the Missed Call Banking toggle button to register.
  OR
  Click the SMS Banking toggle button to register.
• If you click SMS banking:
• In the Set PIN field, enter the PIN.
• In the Reset PIN field, enter the PIN.
• Click Confirm. The success message appears

Note: The Confirm option appears only if SMS Banking is enabled and if a PIN is to be set.

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