CHEQUE BOOK REQUEST

Cheques are the most widely used instruments that are used to make different kinds of payments.

The Cheque Book Request feature enables customers to request for a new cheque book online. This feature is enabled only for those accounts for which cheque book facility is enabled.

Customers can specify the number of cheque books required, leaves per cheque book, cheque book type and also the delivery location as to where the cheque book is to be delivered, while initiating a cheque book request.

On initiating a cheque book request, a service request number is generated. The customer can track the status of the request through this SRClosedA Service Request is a user request for information or advice, or for a standard change. number

You are here How to reach here:

Toggle menu > Accounts > Current and Savings > Cheque Book Request
OR
Dashboard > My Accounts Widget > Current and Savings > Savings Account > More options > Cheque Book Request

Field Name

Description

Account Number

The current or savings account number in masked format along with the account nickname, if defined.

For more information on Account Nickname, click here.

Balance

The balance in the account in the account currency.

Type of Cheque Book

The type of cheque book required.

Number of Cheque Books

Number of cheque books required.

This field appears if you have the facility to request for multiple cheque books.

Number of Leaves per Book

Number of cheque leaves required in each cheque book.

The options are:

  • Cheque book with 10 leaves
  • Cheque book with 25 leaves
  • Cheque book with 50 leaves

Delivery Location

Delivery location of the cheque book.

The options are:

  • Branch Near Me
  • My Address

This section appears if you select the My Address option in the Delivery Location field.

Select Address

The address at which the cheque book is to be delivered.

The options are:

  • Work
  • Residence
  • Postal

Address

The complete address of the primary account holder’s work place, residence or that defined as postal address will be displayed based on which option has been selected in the address selection field.

This section appears if you select the Branch Near Me option in the Delivery Location field.

Select City

The city in which the branch is located.

Select Branch

The branch at which the cheque book is to be delivered. The names of all the branches in the city selected in the previous field will be displayed.

Branch Address

The complete address of the selected branch.

To request for a cheque book:

  1. From the Type of Cheque Book list, select the appropriate option.
  2. From the Number of Cheque Book list, select the required number of cheque books.
  3. From the Number of Leaves per Book list, select the number of leaves required in each cheque book.
  4. In the Delivery Location field, select the appropriate delivery address.
  1. If you select the Branch Near Me option:
  1. From the Select City list, select the appropriate option.
  2. From the Select Branch list, select the appropriate option.
  1. If you select the My Address option:
  2. From the Address list, select the cheque book delivery address.
  3. To submit the cheque book request, click Submit.
    OR
    Click Cancel to cancel the transaction.
    OR
    Click on the Back to Dashboard link to go back to Dashboard screen.
  4. The Review screen appears. Verify the details and click Confirm.
    OR
    Click Back to make changes if any.
    User is directed to Cheque Book Request – screen with values in editable form.
    OR
    Click Cancel to cancel the transaction.
  5. The success message of cheque book request along with the service request number appears.
  6. Click Go to Account Details to go to the Account Details screen.
    OR
    Click Go to Dashboard to go to the Dashboard screen.

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