Auto Pay

Missing a credit card payment or not having time to make the payment is a common occurrence. Penalties and extra charges are bound to be applied if a user fails to make a credit card payment on time.

In order to help users avoid such situations, the application supports the auto pay functionality. This feature enables a user to set automatic payment instructions for a specific credit card.

While setting up the auto pay instruction, the user identifies whether the minimum amount due is to be paid or whether the total amount due is to be paid. The user is also required to identify the linked current or savings account from which the funds are to be debited in order to make the payment.

The Auto pay instruction is executed as per the credit card bill cycle for the selected card. The user can de-register from auto pay at any time.

You are here How to reach here:

Toggle menu > Credit Cards > Auto Pay
OR
Dashboard > My Accounts Widget > Credit Cards > More options >Auto Pay

Field Name

Description

Embossed Name

User 's name as embossed on the credit card.

Card Number

Card number in masked format along with the account nickname.

For more information on Account Nickname, click here.

You currently are not registered for Autopay. Would you like to register ?

This text is displayed on the screen if no auto pay instruction has been set for the credit card.

The user can proceed to set an auto pay instruction by selecting the ‘Yes’ option or can reject setting up the instruction by selecting the ‘No’ option.

To update and de register the Auto Pay instruction for the Credit Card:

  1. If the selected credit card has not been registered for the auto pay facility, a message is displayed on the screen informing the user of the same. The user is provided with the option to register the credit card for automatic payments.
    Click Yes to set the Auto Pay instruction.
    OR
    Click No to cancel the transaction.

Field Name

Description

Card Number

Card number in masked format along with the account nickname.

For more information on Account Nickname, click here.

Select amount for Autopay

The user can identify whether the total amount due or the minimum amount due is to be paid every billing cycle..

The options are:

  • Total Due
  • Minimum Due

Account Number

Select the current or savings account number from which the amount is to be debited for credit card bill payment.
  1. Specify whether the total amount due or the minimum amount due is to be paid per billing cycle.
  2. From the Account Number list, select the current or savings account number that is to be debited for credit card bill payment per cycle.
  3. To update the Auto Pay Instruction, click Update.
    OR
    To de-register the Auto Pay Instruction, click Deregister.
    OR
    To cancel the Auto Pay Instruction, click Cancel .

  4. Note: : The De-registeroption available only if auto pay has already been set up for the credit card. If the user opts to deregister the credit card for auto payment, the review screen will be displayed followed by the confirm screen once the user confirms deregistration.

  1. The Review screen appears. Verify the details, and click Confirm.
    OR
    Click Back to go to the previous screen.
    OR
    Click Cancel to cancel the transaction.
  2. The success message appears, along with the service request number.
  3. Click Go to Dashboard to go to the Dashboard screen.
    OR
    Click Go to Account Details to visit the accounts page.

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