Limits
The bank can put restrictions on the transactions initiated by customers from the online banking channels. The bank applies different types of limits on different transactions. These limits may vary depending on the user / customer type.
The different types of limits are as follows:
- Permitted number of transactions in a day
- Cumulative amount of transactions in a day
- Minimum amount for a transaction
- Maximum amount for a transaction
The limits function enables a retail user to view the daily limits (applicable at specific transaction level and at transaction group level) assigned by the bank for a specific channel or for a group of channels. The user can edit and reduce the cumulative transaction amount limit offered by the bank for individual transactions. The user can also reduce the maximum transaction count limit offered by the bank for individual transactions.
Further modification of limits will be enabled up to the limits offered by the bank for each transaction. Updated limits will be applicable from the next calendar day.
Pre-requisites
The user must have an active Current and Savings Account relationship with Bank
Features supported in the Application
- View Transaction Limits: Daily and monthly
- Reduce cumulative daily amount limit for each transaction
- Reduce cumulative daily count limit for each transaction
How to reach here:
Toggle Menu > Limits
Limits –View
The logged in Retail user can view the transaction limits offered by the bank for each transaction using this option.
Daily Limits
Field Description
|
Field Name |
Description |
|---|---|
|
Channel |
Select the channel for which user limits are to be displayed. |
|
Transactions |
Select the transaction for which user limits are to be displayed. |
|
Transaction Name |
The name of the transaction as selected in the above field is displayed. |
|
Min Amount |
The per transaction limit - minimum amount. |
|
Max Amount |
The per transaction limit - maximum amount. |
|
Transaction Limit - Daily Limits |
The daily amount limit and transaction count limit (available and utilized) of a transaction is displayed. This is also represented in a graph - with a (colored) utilized amount (numeric figure below it) and the available limit allocated by the Bank (numeric figure below it) and the total of utilized and available limits. |
|
Transaction Limit - Monthly Limits |
The monthly amount limit and transaction count limit (available and utilized) of a transaction is displayed. This is also represented in a graph - with a (colored) utilized amount (numeric figure below it) and the available limit allocated by the Bank (numeric figure below it) and the total of utilized and available limits. |
|
Transaction Group Limit - Daily Limits |
The daily amount limit and transaction count limit (available and utilized) of a transaction group is displayed. This is also represented in a graph - with a (colored) utilized amount (numeric figure below it) and the available limit allocated by the Bank (numeric figure below it) and the total of utilized and available limits. |
|
Transaction Group Limit - Monthly Limits |
The monthly amount limit and transaction count limit (available and utilized) of a transaction group is displayed. This is also represented in a graph - with a (colored) utilized amount (numeric figure below it) and the available limit allocated by the Bank (numeric figure below it) and the total of utilized and available limits. |
|
Channel Group Limit - Daily Limits |
The daily amount limit and transaction count limit (available and utilized) of a channel group is displayed. This is also represented in a graph - with a (colored) utilized amount (numeric figure below it) and the available limit allocated by the Bank (numeric figure below it) and the total of utilized and available limits. |
|
Channel Group Limit - Monthly Limits |
The monthly amount limit and transaction count limit (available and utilized) of a channel group is displayed. This is also represented in a graph - with a (colored) utilized amount (numeric figure below it) and the available limit allocated by the Bank (numeric figure below it) and the total of utilized and available limits. |
|
Channel & Transaction Group Limit - Daily Limits |
The daily amount limit and transaction count limit (available and utilized) of a channel and transaction group is displayed. This is also represented in a graph - with a (colored) utilized amount (numeric figure below it) and the available limit allocated by the Bank (numeric figure below it) and the total of utilized and available limits. |
|
Channel & Transaction Group Limit - Monthly Limits |
The monthly amount limit and transaction count limit (available and utilized) of a channel and transaction group is displayed. This is also represented in a graph - with a (colored) utilized amount (numeric figure below it) and the available limit allocated by the Bank (numeric figure below it) and the total of utilized and available limits. |
To view the daily and monthly limits of a transaction
- From the Channel list, select a channel to view applicable limits.
- From the Transactions list, select the transaction to view its limits.
- Click the Transaction Limits / Transaction Group Limit/ Channel Group Limit/ Channel & Transaction Group Limit tabs to view the specific daily and monthly amount and count limits applicable at each level.
- Click to edit the limits.
Limits – Edit
The retail user can edit the transaction limits offered by the bank for each transaction using this option. The user can also opt to reset to limits set by the Bank after having changed the limits.
To edit the daily and monthly limits at any level:
- From the Channel list, select a channel to view its limits.
- From the Transactions list, select a transaction to view its limits.
- Select the level at which limits are to be edited.
- Click . The Edit Limits screen appears. In the Limits screen, click Edit against the transaction for which you want to change the limits
Daily and Monthly Limits - Edit
Field Description
|
Field Name |
Description |
|---|---|
|
Daily Count |
|
|
Bank Allocated Counts |
Transaction initiation limits allocated to you by the bank for the particular Transaction/ Transaction Group/ Channel Group / Transaction & Channel Group. |
|
Enter Count |
Enter an amount to specify the new daily transaction count to be applicable to you for the particular Transaction/ Transaction Group/ Channel Group / Transaction & Channel Group. |
|
Monthly Count |
|
|
Bank Allocated Counts |
The cumulative transaction initiation limits allocated to you by the bank for the particular Transaction/ Transaction Group/ Channel Group / Transaction & Channel Group. |
|
Enter Count |
Enter an amount to specify the new cumulative transaction count to be applicable to you for the Transaction/ Transaction Group/ Channel Group / Transaction & Channel Group. |
|
Daily Limit |
|
|
Bank Allocated Limits |
The daily transaction amount allocated to you by the bank for the particular Transaction/ Transaction Group/ Channel Group / Transaction & Channel Group. |
|
Enter Amount |
Enter an amount to specify the new daily transaction amount to be applicable to you for the Transaction/ Transaction Group/ Channel Group / Transaction & Channel Group. |
|
Monthly Limit |
|
|
Bank Allocated Amount |
The monthly transaction amount, allocated to you by the bank for the particular Transaction/ Transaction Group/ Channel Group / Transaction & Channel Group. |
|
Enter Amount |
Enter an amount to specify the new monthly transaction amount to be applicable to you for a Transaction/ Transaction Group/ Channel Group / Transaction & Channel Group. |
- Under the Daily Count section, enter a value in the Enter Count field to modify the daily count limit, if required.
- Under the Monthly Count section, enter a value in the Enter Count field to modify the monthly count limit, if required.
- Under the Daily Limit section, enter a value in the Enter Amount field to modify the daily amount limit, if required.
- Under the Monthly Limit section, enter a value in the Enter Amount field to modify the monthly amount limit, if required.
- Click to save the changes.
OR
Click, if you want to change the limits back to the limits offered by the Bank.
The limits assigned by the bank for the transaction will be auto populated.
OR
Click to cancel the operation and to navigate back to the Dashboard. - A message confirming successful limit updation appears.
-
FAQs
Can the customer change the daily and monthly limits pre set by bank?