Alerts Subscription

Using this option, the user can subscribe for alerts. These alerts are triggered by events that are configured in the system.

The users can subscribe for alerts and define the mode through which each subscribed alert is to be delivered, i.e. through Email, SMS, on screen mailbox or through push notifications

Pre-requisites

The user has registered his contact details such as email ID and Mobile number with the bank

Features Supported In the Application

Alert Subscription
Alert Un-subscription

You are here How to reach here:

Toggle Menu > My Preferences > Alerts Subscription
OR
Toggle Menu > Manage Alerts > Alerts Subscription
OR
Dashboard > My Profile > Profile > Alerts Subscription

To subscribe for an alert:

Select the desired module. The screen displaying all the alerts available under the selected module appears

Alert Subscription

Field Description

Field Name	Description
Account Number	Select the account number along with the account name for which to setup alerts subscription.
Alert Type	The type of alert. Profile and Payments alerts, are default alerts.
Send Alert Via	The delivery mode through which the alert is to be sent. The options are: Email: The alert is to be sent as an email to the user’s registered email ID SMS : The alert is to be sent as an SMS on the user’s mobile number. On screen Mailbox: The alert is to be sent to the user’s online banking mailbox. Push Notification: The alert is to be sent as a push notification on the user’s phone. These notifications are sent as banners or pop-up messages on the user’s mobile device Note: The active mode is the delivery mode that has a icon against it.

Field Name

Description

Account Number

Select the account number along with the account name for which to setup alerts subscription.

Alert Type

The type of alert.

Profile and Payments alerts, are default alerts.

Send Alert Via

The delivery mode through which the alert is to be sent.

The options are:

Email: The alert is to be sent as an email to the user’s registered email ID
SMS : The alert is to be sent as an SMS on the user’s mobile number.
On screen Mailbox: The alert is to be sent to the user’s online banking mailbox.
Push Notification: The alert is to be sent as a push notification on the user’s phone. These notifications are sent as banners or pop-up messages on the user’s mobile device

Note: The active mode is the delivery mode that has a Alert Subscribed icon against it.

From the Account Number list, select the account for which alerts subscription is to be defined.
Select the desired delivery mode/ s against the Alert Type of choice.
OR
Deselect any delivery mode/ s against an Alert Type to stop receiving the specific alert through the specific delivery mode.
Click Save to save the changes.
OR
Click Cancel to cancel the transaction.
The Review screen appears. Verify the details, and click Confirm.
OR
Click Cancel to cancel the transaction and to navigate back to the Dashboard.
The success message along with the transaction reference number appears.
Click Go to Dashboard, to navigate to the dashboard.
OR
Click More Alert Options to access other alert options.

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