Settings

This option lets the user disable login through any of his registered devices. If the user disables login from any device, the system disables all login modes (Touch ID/ PINPersonal identification number (PIN) is a secret number given to an account holder to be used when they put their credit card or cash card into an automatic teller machine (ATM). If the number they use is correct they will be allowed to access their account./ Pattern) for that device. This feature is beneficial to users, as a user can easily disable his alternate login modes if he loses his phone/ device (on which his mobile application is installed). The user can, thereby, prevent anyone from logging into his online banking account from any of the lost/stolen devices.

This option also lets the user disable receiving alerts via push notification, disable his alternate login from all his wearable devices and disable feedback popup that appears after every transaction for security reasons.

How to reach here:

Toggle Menu > My Preferences > Settings
OR
Dashboard > My Profile > Profile > Settings

• Under the Registered Phones/ Tablets section, click the Android Devices toggle button to deregister Android devices.
  Your alternate login gets disabled from all the android devices on which you have installed the banking application.
  
• Under Registered Phones/Tablets, click the iOS Devices toggle button to deregister iOS devices.
  Your alternate login gets disabled from all the iOS devices on which you have installed the banking application.
• Under Push Notifications, section, click the Android Devices toggle button to deregister push notifications on android devices.
  Your push notification alerts gets disabled from all the android devices on which you have installed the banking application.
• Under Push Notifications, Click the iOS Devices toggle button to deregister push notifications on iOS devices.
  Your push notification alerts gets disabled from all the iOS devices on which you have installed the banking application.
• Under Registered Wearables, click the Android Devices toggle button to deregister your Android wearable devices.
  Your alternate login gets disabled from all the android wearable devices on which you have installed the banking application.
• Under Registered Wearables, click the iOS Devices toggle button to deregister your iOS wearable devices.
  Your alternate login gets disabled from all the iOS wearable devices on which you have installed the banking application.
• Under the Feedback Preferences section, click the Android Devices toggle button to deregister feedback on your Android devices.
  You will no longer get the option to provide feedback on all the android devices on which you have installed the application.
• Under the Feedback Preferences section, click the iOS Devices toggle button to deregister feedback on your iOS devices.
  You will no longer the option to provide feedback on all the iOS devices on which you have installed the application.
  

FAQs

If I have more than one iOS devices and I need to deregister one of my devices from the Zigbank application, can I do so using the 'Registered Device' option?

If you disable 'iOS Devices' in the 'Register Device' option, it will disable your alternate login from all the devices. You need to re-install the application if you want to use it again on that device

Why would I need to unregister a device?

The unregistering of devices is done in case you have lost your device and you want to disable your alternate login from that device to prevent any misuse of your Bank account.

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