Unclaimed Funds
A user can transfer the funds from wallet to any contact via an email id or a mobile number. In order for a recipient to claim these funds, recipient needs to have a wallet. If the recipient does not have a wallet, recipient needs to register for wallet to claim funds. Till the time recipient registers for wallet and claim funds, payments made to unregistered wallet users are shown under ‘Unclaimed Funds’ menu.
User can use the below filters to narrow the search the result.
- Transaction period
- Last 10 Transactions
- Between date range
- Transaction status
- Active transactions
- Expired transactions
- Active and Expired transactions
How to reach here:
Upper right corner icon > Unclaimed Funds
Field Description
|
Field Name |
Description |
|---|---|
|
Wallet Balance |
The current wallet balance along with the currency. |
|
Filter section |
|
|
Filter 1 |
The option to view transactions within the specific period. The options are:
|
|
From, To |
Options to view transactions for the selected period. From Date cannot be greater than To Date. To enable this field, select the Select date range option from Filter 1. |
|
Filter 2 |
Option to view the transactions based on transaction status whether Expired, Active or both. The options are:
|
|
Date |
Date on which the on which the amount is paid from user's wallet. |
|
Description |
The transaction description given at the time of initiating a payment. |
|
Reference Number |
The reference number of the transaction. |
|
Amount |
The transaction amount paid. |
|
Status |
The claim status of the funds paid. |
To view the status of the payment:
- To view the unclaimed funds within the specific period, click .
OR
Click the other filter to view the requested funds based on transaction status.