Repayment

Usually the loan repayment is done by setting up of standing instructions if the account is within the bank or by maintaining mandate instruction if the account is of another bank. Once these instructions are maintained by the bank for the loan account, the repayment amount is periodically drawn from the source account to settle the repayment.

Apart from scheduled / mandated payments, customers can choose to make partial or full repayment of the outstanding loan amount by making an adhoc payment. This feature allows the user to make adhoc repayments through the self-service channel. Users can make repayment only through the source account linked to the customer.

Customers could either make a partial repayment or a full settlement of the loan account. In partial settlement customer can make payment of any amount that is less than the outstanding loan amount. In this case, if there are any arrears in the loan account, then arrears will be settled first, then remaining balance of the transferred amount will be settled against the principal balance of the loan.

In case of full settlement, the final settlement amount is calculated by applying penalties or charges as applicable by the host system and displayed to the user. The user needs to transfer final settlement amount in order to make full repayment.

You are here How to reach here:

Dashboard > Toggle menu > Accounts > Loans and Finances > Repayment

OR

Dashboard > Accounts > Loans and Finances > Overview > Quick Links > Repayment

To repay the loan:

  1. From the Select Account list, select appropriate loan account number. Application displays the Pending Arrears and Outstanding Principal amount.
  2. From the Source Account list, select appropriate CASA account number, to make repayment from. Application displays the balance amount in the account.
  3. In the Repayment Amount field, enter the repayment amount.
  4. Click Repay.
    OR
    Click Cancel to cancel the transaction.
  5. The Review screen appears. Verify the details, and click Confirm.
    OR
    Click Back to make changes if any. User is directed to Loan Repayment – screen with values in editable form.
    OR
    Click Cancel to cancel the transaction.
  6. The success message of Loan Repayment appears along with the transaction reference number.
  7. Click Go To Dashboard to go to Dashboard screen.
    OR
    Click Go to Account Details to go to Loan Account Details screen.

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