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Define Search Screen
Select New, or a Chain button and display the Define Search screen to start the profile or property search process for the guest. You can also select Reservations > New > <property type> from the Main Menu.
When the property search criteria is defined, all other criteria will be disabled. You can select multiple properties in the Define Search screen which then carry over into the Property display screen. If multiple search criteria are specified, OPERA uses multiple combinations to narrow down (if a city and a rate code are defined, OPERA displays all properties with the rate code specified within the specified city) the Property Search screen. If a specific property is specified with additional search criteria, OPERA displays only the specified property and its alternate properties. If contradicting search criteria are entered, a message states: There is no property qualifying the search <the mismatched property search criteria display>). Please modify the search criteria.
Arrival. Enter the arrival date for this inquiry by selecting the date from the calendar tool, or manually typing the week day (Monday, Tuesday, Wednesday, etc.) for arrival, and press Tab. OPERA converts the text into arrival date format. (When OPR<version number>ORS license code is active you have the option of selecting an application setting that either initially displays a blank arrival date or else defaults to the system date. The Arrival date field will be blank when the Application Setting > Global > Reservations > Parameter > Blank Arrival Date is set to Y. When the Blank Arrival Date parameter is set to N, the Arrival date field defaults to the system date.)
Departure. Enter the departure date for this inquiry by selecting the date from the calendar tool, or typing the week day (Monday, Tuesday, Wednesday, etc.) for departure, and press Tab. OPERA converts the text into departure date format.
Nights. Enter the number of nights for this reservation inquiry. Enter 0 to indicate day use.
Rooms. Enter the number of rooms for this reservation inquiry (must be 1 or more).
Adults. Enter the number of adults for this reservation inquiry (must be 1 or more).
Children. Enter the number of children (can equal 0 if no children are included in this reservation) for this reservation inquiry.
Note: Click the plus box to increase a number value. Click the minus box to decrease a number value.
Property. When the property search criteria is defined, all other criteria will be disabled. Display the properties list available for the selected chain and choose the appropriate one. The list of values for properties is chain specific. The Property field overrides any other search criteria fields.
City. Display the cities list available for the chain and choose the appropriate one or more, or type in the name of the city. The list of cities displays multiple sections of nearby cities (several properties in the Dallas downtown area could form a Dallas downtown area location) attached to properties.
Region. Display the regions list for the selected chain and choose the appropriate regions from the list of values. This field automatically fills when a City is selected.
Property Type. Display the property type list and choose the appropriate type (property, city, bed and breakfast)from the list of values.
Block. Display the blocks list detail (guarantee code, average persons/room, begin date, end date, insert user, and booking status) and select the appropriate block (groups, allocations). Enter the block code or select the down arrow to display a list of all groups available within the selected chain.
Features. Display the Features list codes and descriptions. Choose the feature (pool, fitness center, indoor running track)most desired by this guest to continue a more detailed search.
Package Elements. Display the Package Elements list codes and descriptions defined as sold separately. Choose the package elements (champagne, floral arrangement in room, fruit basket, continental breakfast, welcome cocktail) most desired by this guest to continue a more detailed search.
Rate Code. Display rate code list codes and descriptions and choose the appropriate rate code (rack, corporate, weekend, employee, government).
Rate Category. Display the Rate Category list codes and descriptions and choose the appropriate rate category (corporate, discount, group rate, rack rate).
Rate Amount. Enter a From and To rate amount to begin the search. Entering information in the From and To fields further restrict the search range. Rate amount is linked to the currency field.
Currency. Display the Currency list codes and descriptions, and choose the appropriate currency. OPERA matches the defined rate range against the lowest rate code-room type combination defined at the properties and completes currency conversion prior to comparing to the property’s rates.
Name. Type the guest's last name. OPERA displays this existing profile or allows you to create a New Prof. for this guest.
Member No. Enter a member number code (exact alphanumeric code) and press the Tab key. The associated member client name displays in the Name field.
Corp. No. Enter a company number code (corporate number, sales contract number) and press the Tab key. The associated corporate client name displays in the Company field.
IATA No. Enter the IATA number (International Association of Travel Agents) if the caller is a travel agent, and press the Tab key. The associated travel agent client name displays in the Agent field.
Source No. Enter the source number (Phone in, Central Reservations, Referral, Walk in) and press the Tab key. The associated source client name displays in the Group field.
TA Rec Locator. Available when the Reservations > TA Record Locator application parameter is set to Y. Enter the Travel Agent Reference Number, if used, as a secondary identifying number for this reservation. See Travel Agent Reference Number for more information.
