Mailing Action Codes

The Mailing Action Codes feature allows you to assign identifying codes to profiles; these codes can then be used to identify the profiles when you want to create various mailing lists or reports for other purposes. (The Profile screen Mail Action field is used to assign mailing action codes to profiles.)

For example, if you flag certain profiles with a "New Years" mailing action code, you may later use the Data Extraction feature to find all profiles having the New Years action code assigned, and create a mailing list for a New Years Eve direct mail or email promotion.

Select System Configuration > Profile > Mailing Action Code to configure mailing action codes. The Mailing Action Codes screen appears.

Code. Action code (for example, NY, XMAS, GIFT, EASTER, etc.).

Description. Action code description (New Years Eve Promo, Christmas Card, Birthday Gift, GM’s Mailing, etc.).

Display Seq. Number that determines the position of this code on LOVs.

Adding and Editing Mailing Actions

To create a new mailing action, select the New button from the Mailing Actions screen. To modify an existing mailing action, highlight your choice on the Mailing Actions screen and select the Edit button. The Mailing Action - New or Mailing Action - Edit screen appears. You may also inactivate and delete unused mailing action codes.

Code. Enter a code for the mailing action (for example, (for example, NY, XMAS, GIFT, EASTER, etc.).

Description. Enter a description for the mailing action code.

Display Seq. Enter a number that will control the position of this mailing action when listed in screen displays. Mailing actions that do not have a display sequence number appear in alphabetical order following the mailing actions that have a sequence number assigned.

Inactive. Select this check box to inactivate the current mailing action code. Leave unchecked for active codes. You can also inactivate a code from the main grid by highlighting the code and selecting the Inactivate button. Inactive codes will not be available for selection on a profile, but will be available for selection in filters and queries. If you want to delete a code, you must first inactivate it and then delete it. Only inactive codes that are not currently applied to a profile can be deleted.

Buttons

Inactivate. Select this button to inactivate the highlighted code in the grid.

• You can also inactivate a code from the Mailing Action Codes - New or Mailing Action Codes - Edit screens by selecting the Inactive check box.
• Inactive codes will not be available for selection on a profile, but will be available for selection in filters and queries.
• If you want to delete a code, you must first inactivate it and then delete it. Only inactive codes that are not currently applied to a profile can be deleted.
• Inactivated codes can be viewed on the User Activity Log. Select Miscellaneous > User Activity Log. Then, on the User Activity Log screen, select Activity Group > Configuration.

Delete. This button displays when the Show Inactive check box is selected in the Search criteria and only inactive codes display in the grid.

• If you want to delete the highlighted inactive code, select the Delete button. If the highlighted code is still associated with a past or future profile, you will see the message, "Cannot delete. Record has dependent records." In this case, you must first go to the specific profile screen and delete the code from the corresponding field.
• Deleted codes can be viewed on the User Activity Log. Select Miscellaneous > User Activity Log. Then, on the User Activity Log screen, select Activity Group > Configuration.