Void Folio

The Void Folio feature can be used to void already-issued folios when the CASHIERING > VOID BILL application parameter is set to Y. (The Void Bill application parameter can be enabled only if the CASHIERING > FOLIO NO REPRINT application parameter is set to Y.) A folio can be voided only on the same business date when the guest checked out. To access this feature, select the Void Folio option from the guest's Billing screen Billing Options menu.

The Select Bill to Void LOV appears listing all folios created on the current date for the guest. Choose the folio to void. (Only one folio can be voided at a time.) You are prompted to confirm that you want to void the selected folio.

Note: When displaying the list of folios that can be voided, folios for which a credit bill has been generated are not available for selection. (Credit bill functionality is available when the CASHIERING > CREDIT BILL application parameter is set to Y.)

Following are some guidelines for using this feature:

• A folio that contains a Bucket Redemption transaction code cannot be voided.
• A bill can be voided only on the same business date as when it was created.
• A bill can be voided only if it has not been moved to AR transfer.
• Once the guest checks out, voiding the bill will reinstate the guest.
• Void bill removes the bill number from financial postings.
• Voided bills will show with a status of VOID and with zero amounts in the Folio_Tax table.

  Note: By using the screen painter feature, you can add an associated bill number field to the folio in order to show the original (voided) folio number.