3. Maintenances
3.1 Introduction
As part of general maintenance required for the successful functioning of Dashboard, you should maintain the following in the system:
- Origination Dashboard Maintenance
- Origination Dashboard Role Maintenance
This chapter contains the following sections:
3.2 Dashboard Details
This section contains the following topics:
3.2.1 Maintaining Origination Dashboard Details
You can maintain dashboard related information using the ‘Origination Dashboard Maintenance’ screen. You can invoke this screen by typing ‘ORDDSHMT’ in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button.
Specify the following details:
Dashboard Id
Specify the dashboard id here.
Description
Specify a brief description of the dashboard.
Partition Per Page
Specify the maximum number of partitions to be displayed in each dashboard page. This should be a number between 1 and 6. The minimum partition required is one and the maximum partitions allowed are 6.
Dashboard Mapping Details
Sequence Number
Specify the sequence number for the dashboard. It is used to sequence the order in which the frames are displayed in dashboard.
Queue Type
Select the queue type from the adjoining drop-down list. This list displays the following values:
- Queue - If you select this option, then system displays all valid queue ids in the ‘Queue Id’ option list.
- Count - If you select this option, then system displays the title for the frame selected.This is used when you want to configure a summary dashboard having multiple queue and their corresponding count.
- Report- If you select this option, then system displays all valid report ids in the Report Id option list.
- Alert Summary- If you select this option, then system displays all valid Queue Ids and report ids in the Queue Id and Report Id option list
- Summary- If you select this option, then system displays all valid Queue Ids in the Queue Id option list.
Queues
If the ‘Queue Type’ is ‘Queue’, then the option list displays all valid queue ids maintained in the system. If the ‘Queue Type’ is ‘Count’, then the adjoining option list displays the title for the view.
Report ID
Select the report id for the dashboard from the option list. This list displays all valid report ids maintained in the system.
Fields
System displays the fields of the dashboard here, based on the fields selected from the ‘Mapping Details’ screen.
Actions
System displays the fields of the dashboard here, based on the fields selected from the ‘Mapping Details’ screen.
Dashboard Menu Details
Main Menu
Specify the main menu name here,
Language
Specify the language code of the dashboard.
Sub Menu
Specify the name of the sub menu.
3.2.1.1 Specifying the Mapping Details
You can select the fields and actions by clicking the ‘Mapping Details’ button in the ‘Origination Dashboard Maintenance’ screen. This screen is used to select the action and columns that you want to perform on a particular frame of the dashboard ..
In this screen, you can select the required fields and actions for the dashboard from the Available Fields and Available Actions. Available fields displays all the queues maintained from SMDQUEMT screen, if the option selected is Count in queue type. Available action displays all the actions listed in the header of the task bar. On clicking the right-arrow button, system moves the selected fields and actions to the Selected Fields and Selected Actions sections respectively. Similarly, to de-select an action or a field, click the left-arrow button. Available fields displays blank if the queue type is selected queue and if the option is selected as ‘Queue’.The mapping details are not allowed if the queue type is selected as BAM. The system displays an error message as “No field mappings available for selected queue criteria”.
3.2.1.2 Navigating Across Dashboards
Instead of having multiple dashboards for the same set of Criteria Queue/ Report/Count, there is a facility to map them all to the ‘Dashboard Maintenance Screen’. Mapping is based on the priority of the sequence number specified. You can also configure the partition to be displayed in the dashboard per page. If there are more than one page then navigation is allowed both ways (ie. To and Fro).
3.3 Dashboard or Alerts Roles
This section contains the following topics:
3.3.1 Mapping Dashboard and Alert User Roles
You can define the role and user for each dashboard using the ‘Origination Dashboard Role Maintenance’ screen. You can invoke this screen by typing ‘ORDDSHRL’ in the field at the top-right corner of the Application tool bar and clicking the adjoining arrow button.