Configuration Guide for Oracle CRM On Demand Life Sciences Edition > Getting Started > About This Guide >

About Oracle CRM On Demand Life Sciences Edition

Your company can customize the tasks and processes to support your business requirements. Using Oracle CRM On Demand Life Sciences Edition, you can manage the following:

• Account management
• Activity management (Contact Call and Account Call Activity)
• Business planning
• Contact management
• Event management
• Personalized content delivery
• Samples management

For more information about administering order and sample request management using Oracle CRM On Demand, see Oracle CRM On Demand Online Help.