Configuration Guide for Oracle CRM On Demand Life Sciences Edition > Setting Up Page Layouts > Page Layout Configurations for the LS Field Sales Rep Role >

Call Product Detail Page Layout

This topic describes the fields and related information sections available in the Call Product Detail page layout that sets the layout for the Products Detailed Related Information section in call records.

You typically configure the Call Product Detail page layout for the LS Account Call Page Layout, LS Contact Call Page Layout, and the LS Attendee Call Page Layout. For more information on configuring the page layouts, see the information on application customization in Oracle CRM On Demand Online Help.

Fields Available in the Call Product Detail Page Layout

Although additional fields are available in the Call Product Detail Page layout, the following fields are likely to be of interest to customers:

• Detail Notes
• Indication Name
• Primary Message Response, which you can rename to Primary Outcome
• Primary Messaging Plan Item, which you can rename to Primary Call Objective
• Primary Messaging Plan Item Relations, which you can rename to Primary Next Call Objective
• Type

Related Information Sections Available in Call Product Detail Page Layout

The following related information sections are available in the Call Product Detail page layout:

• Call Product Detail Message Responses, which you can rename to Call Product Detail Outcomes
• Call Product Detail Messaging Plan Items, which you can rename to Call Product Detail Call Objectives
• Call Product Detail Messaging Plan Item Relations, which you can rename to Call Product Detail Next Call Objectives

Record Types That Use the Call Product Detail Page Layout

The Call Product Detail page layout is available for the following records types:

• Message Response. The related information section is Call Product Detail Message Response, which you can rename to Call Product Detail Outcomes.
• Messaging Plan Item. The related information section is Call Product Detail Messaging Plan Item, which you can rename to Call Product Detail Call Objectives.
• Messaging Plan Item Relations. The related information section is Call Product Detail Messaging Plan Item Relations, which you can rename to Call Product Detail Next Call Objective