Viewing Correlation Calls

A correlated call event is only viewable when a mediation engine is accessed from Mediation Engine Connector. If you access the mediation engine directly from a web browser and not from Mediation Engine Connector, only the call events content found in the mediation engine is displayed.

To view correlation calls:

1. In a web browser, log in to Mediation Engine Connector.
   The Mediation Engine Connector window appears.
2. In the top menu bar, select a mediation engine from the Select a node list.
   The Operations Monitor window appears.
3. From the Navigation pane under Operations, click Calls.
4. In the Recent calls table, right-click the row for which to display the correlated call event's message flow.
   The Message Flow for Call: caller and callee window appears.

   where caller is the number that initiated the call and callee is the call number that received the call.

5. When you have finished viewing the call event's message flow, press the ESC key, which closes the message flow window.