Understanding Mediation Engine Connection Testing Error Codes

The following table describes some common error codes that appear in the connection testing of Mediation Engines.

Table 3-1 Mediation Engine Connection Testing Error Codes

Error Code Brief Description Error Description Possible Required Actions
401 Unauthorized A misconfiguration in the Node Secret or the Masterweb Secret. Ensure that Secrets are correctly setup both in Mediation Engine Connector and Mediation Engine and that the same product versions are used for Mediation Engine and Mediation Engine Connector.
408 Timeout A timeout occurs when trying to connect to the Mediation Engines. Contact your System Administrator.
500 Internal Server Error An unknown connection error occurs in the Node. Contact your System Administrator.

Any other error code that appears is attributable to the local network connection error issues. Check the network connections and contact your System Administrator or Network Administrator for assistance.