Menu Items

Support to Change Menu Item Price Level

Simphony release 18.2.5 lets workstation operators change the price of menu items added to a check in the current round from the price assigned to one main menu level or sub menu level to the price assigned to another menu level.

At a casino, a “comp” tender macro is used to change the price level (to a complementary price level), and then a comp tender is used to close the check. This feature now supports the same macro function in Simphony. Casino administrators can create multiple price records for a menu item, with some records created as a complimentary tender macro. For example, the macro has the steps to change the price level to a configured comp level and to use the comp tender to close the check. A workstation operator adds items using the standard pricing, and then selects the comp tender macro when the guest presents a comp slip.

When used outside of a macro, you can configure the change price level function to change to a specific main or sub price level, or to prompt for the price level.

The following types of menu items are not affected and the price level cannot be changed using this feature:

  • Menu items from a previous service round

  • Weighed menu items

  • Open-priced menu items

  • Menu items that have been voided

  • Menu items that are not in the active filter (if seat filtering is in use)

  • Discounted menu items

  • Menu items associated with a service charge

  • Menu items associated with a subtotal discount

EMC Configuration Enhancements

Administrators can configure this feature using two new function buttons in the Page Design module of the EMC:

  • Change Price Main Level

  • Change Price Sub Level

In addition, two new transaction privileges in the Roles module enable the workstation operator to change the price of a menu item:

  • 305 - Authorize/Perform Change Price Main Level for Current Round

  • 306 - Authorize/Perform Change Price Sub Level for Current Round

The Main Level and Sub Level must be configured in the Menu Item Classes module on the Options tab. If 10 - On = Use Sub Level... is disabled for a menu item class, main level pricing is used. The main level pricing is set in the Menu Item Maintenance module on the Prices tab, by selecting the main or sub menu level in the Active On Level field.

When using the Change Price Level feature, you can also change the active main or sub level pricing by configuring the following new options in the RVC Parameters module for the current round (transaction, not by class):

  • 71 - Change Price Main Level sets active Main Level

  • 72 - Change Price Sub Level sets active Sub Level

Enhancements have been made to address the change of price level for combo meals in the current round as they have menu levels to specify pricing for combos. Side items configured with different prices in the Menu Item Maintenance module do not reflect the prices shown in the POS client. When using combo meals, the POS client applies the prices from the Combo Meal Groups or Combo Meals configuration rather than from the Menu Item Maintenance configuration. The system checks for Combo Group Item Prices from the Combo Meal Groups module based on the Active Level; if no price exists, it checks for Combo Group Prices from the Combo Meals module. If no price exists in both Combo Meal Groups and Combo Meals, nothing is displayed in the POS client. Combo Meals option 4 - Add Side Prices To Meal Price adds the side item price to the entire combo meal, and no price is shown under side items in the POS client. Regardless of the Change Price Main Level and Change Price Sub Level, this is the methodical approach to applying combo meal prices. The system calculates the price only on non-zero priced items. The Change Price Main Level function applies to all menu items on the check in the current round (not for specific items only), with the exception of voided items or zero-priced items.

Support for Multiple Menu Item Class Thresholds with Condiment Prefixes

Simphony release 18.2.5 adds support for multiple Menu Item Class thresholds to work with condiment prefixes. When option 65 - Support Enhanced Prefix Mode (Parent Only) is enabled in the Menu Item Classes module (for the menu item class of a parent menu item), the threshold values configured for a condiment group (in the Menu Item Classes Forced Condiments tab) now work correctly. Condiment prefixes follow the threshold rules available in the Menu Item Classes module.

When a workstation operator uses the Add prefix, a separate ADD line item appears in the check detail containing the condiment selected from the default condiment. This is used with thresholds (and condiment prefixes) so that each additional condiment (with prefix) is shown separately when added for the first time, unless the price is the same.

The Oracle Hospitality Simphony Configuration Guide, specifically the Configuring Menu Item Classes, Assigning Condiments to Parent Menu Item Classes, and Using Condiment Prefixes with Menu Item Classes sections, contains more information.

Support for Resetting Modified Condiments to Default Setting when Menu Item Master is Switched

Simphony release 18.2.5 adds support for resetting modified condiments to their default setting when a Menu Item Master is switched. The drop down menu Condiment Handling with Parent Item Switching is added to the Menu Item Classes module to configure this option. You can select one of the following handling types from this drop-down list:

  • 0 - Condiments Remain Unchanged

  • 1 - Reset Default Condiments Only

  • 2 - Reset All Condiments

The Oracle Hospitality Simphony Configuration Guide, specifically the Configuring Menu Item Classes section, contains more information.

Parent topic: Features and Updates