4 Resolved Issues

The following issues have been fixed since the last release.

Table 4-1 Simphony 18.2 Resolved Issues

Module BugDB TPID / Jira # Description

Client Application Loader (CAL)

N/A

163689 / FPS-1340

You can now install CAL or Service Host on devices running the Android Nougat and Oreo operating systems.

CAL

27971661

162039 / FPS-1250

The DCAL package download block size has been modified to be consistent with CAL's download size.

CAL

N/A

N/A / FPS-2345

Downloaded CAL package files on the DCAL Server file system are now deleted when the CAL Package is deleted from DCAL Download Schedules at the Enterprise level.

CAL

27779955

147555 / FPS-903

Filtering issues no longer exist in the Install Status tab used for monitoring DCAL.

CAL

27303332

162844 / FPS-1307

Workstations now download all CAL packages, and build the DataStore and KDSDataStore tables without error.

Communications

25422328

N/A / FPS-3594

Workstations no longer display authentication errors when the Enterprise database becomes unavailable.

Data Posting Service (DPS)

N/A

N/A / FPS-3716

Simphony Posting is fixed so that missing data in Reporting and Analytics tables are populated successfully for OBIEE aggregation.

DPS

28534657

N/A / FPS-2471

Egateway service no longer allows MRequests to post out of order, remedying the situation that allowed for checks to be left open in Reporting and Analytics and preventing billing.

DPS

28899579

N/A / FPS-4985

When adding menu items to a check at the POS client and then closing the same check through Transaction Services using the Add to Check function, the transEmployeeId now posts to the guest check line item.

DPS

N/A

N/A / FPS-6168

Using a null or empty reference string no longer causes reference entry posting errors at the Enterprise.

Data Transfer Service (DTS)

29024057

FPS-5000

When Inventory Management is enabled for an organization and multiple DTS servers are in use, the two DTS services no longer insert the same definitions into the MENU_ITEM table in LOCATION_ACTIVITY_DB. Duplicate menu item definition records are no longer posted into inventory.

Enterprise Cash Management (ECM)

28194276

165385 / FPS-1525

The system now allows up to 10 digits for amounts entered in the ECM Count Receptacle (Till).

ECM

28439074

N/A / FPS-2263

Till Sessions in ECM can now be closed without an “Operation Failed” error upon selecting the Count Till function.

Enterprise Management Console (EMC)

28467422

N/A / FPS-2376

You can distribute all Content Types in the Content module for a multi-tenant environment without receiving an error during record distribution.

EMC

26816807

153830 / FPS-1020

In the Menu Item Maintenance module, when you override an item at the property, revenue center, or zone and filter the results by Major Group, Family Group, or Master Group, the item will only appear when using values set at the overriden level and will not appear if the previously inherited values are used.

EMC

N/A

152017 / FPS-975

You no longer receive an error when editing the Visibility Conditions in the Page Design module at the zone level.

EMC

25523773

141445 / FPS-823

You no longer see a blank tab in table view when copying (F3) and pasting (F4) values in the Device Type, Primary Device Type, and Device Number columns of the Order Devices module.

EMC

21584702

71975 / FPS-347

When multiple revenue centers share the same name and object number and are added to a zone, all identically named/numbered revenue centers now appear in both the zone configuration and in the main hierarchy list.

EMC

26925614

156994 / FPS-1114

You no longer receive an error and EMC no longer stops unexpectedly when using the Bulk Price Editor in the Menu Item Maintenance module.

EMC

21578970

24890 / FPS-169

When creating a new property as a clone of an existing property, the system no longer creates an override at the revenue center level in the Format Parameters, Tender Parameters, Control Parameters, or TMS Parameters modules.

EMC

22911599

120974 / FPS-642

The View Only user role is fixed so that it no longer has the ability to modify certain fields.

EMC

26037631

147475 / FPS-901

Client connections to the EMC are now terminated when in an idle state (instead of running indefinitely), relieving the stress of app server IIS connections.

EMC

21588907

93547 / FPS-488

The currency symbol now appears correctly on workstations, guest checks, and customer receipts when overridden at the property or zone level.

EMC

N/A

164153 / FPS-1814

Saving the page upon selecting the Use Same Credentials for all Properties option no longer fails, after the option is previously selected for a property, saved, cloned for a new property, and then deselected.

Integrations

26383713

151746 / FPS-973

Priced condiments are now included in the loyalty point calculation.

Integrations

25202982

126283 / FPS-691

The error preventing Auto Create Loyalty Accounts from being created in Gift and Loyalty has been fixed. Users are no longer met by the “This account has not been issued” message when attempting to auto-create an account.

Integrations

27896218

162910 / FPS-1315

Gift and Loyalty transactions processed between midnight and POS SOD no longer contain the incorrect business date (calendar date). This issue has been fixed so that the POS business date is shown, as intended.

Integrations

27372060

157462 / FPS-1120

Labor syncs no longer fail when terminating an employee record using ECM with server banking.

Integrations

27946611

164248 / FPS-6011

When an employee is transferred from one property to another and no longer has a job code active at the old property, their name is no longer visible for magnetic card assignment for the original property.

Kitchen Display System (KDS)

27194363

N/A / FPS-1572

Menu Item Classes option 58 - Condiment order device programming overrides that of parent now sends the order to the KDS when the parent item is not configured to send the order, and Fire on Next when DOM is enabled.

OPI

26991793

153833 / FPS-1021

The native OPI payment driver no longer ignores HALO during payment.

POS Client

21589525

96673 / FPS-505

When splitting a team service check, the team information now appears for the check in the Check SLU and in Check and Employee Journals.

POS Client

21578988

25127 / FPS-171

When Discount option 8 - If No Amount is Entered, Use the Full Discountable Amount is selected, the discount now applies correctly without prompting the workstation operator to enter an amount.

POS Client

21578909

23158 / FPS-155

You no longer receive a serving period error when beginning a check. All day serving periods are valid in POS Operations.

POS Client

27969389

163685 / FPS-1338

When using the Touch Reorder function key, the system no longer returns double the selected menu item when Menu Item Classes option 5 - Reference Entry Required is enabled.

POS Client

27482700

158467 / FPS-1139

The Pay@Table button now works correctly and shows the on-screen keyboard with the Oracle MICROS Workstation 6 Series running the Microsoft Windows 10 operating system.

POS Client

26625202

156116 / FPS-1095

A smart key now functions correctly after making changes to the navigation bar and saving in the Page Design module.

POS Client

26827065

152301 / FPS-986

When selecting an open menu item, the system prompts for the price for both regular and menu item waste checks, regardless of option 56 - Do not display/print price for Waste being enabled in the Format Parameters module.

POS Client

26644113

150949 / FPS-961

When using conversational ordering with multiple levels, after clicking the Return function key, the return reason appears correctly with a negative value for the item. After selecting a different level, the reason is no longer removed.

POS Client

21589774

97914 / FPS-514

An employee cannot perform error corrects or void combo meal items without the Role privileges 41 - Authorize/Perform Error Corrects, 72 - Authorize/Perform Direct Voids, and 135 - Perform Error Corrects enabled.

POS Client

21584102

69395 / FPS-329

When a discount is added to a check using the Auto Discount Apply function, it persists round to round.

POS Client

21583064

62027 / FPS-300

Changing menu sub levels no longer removes an automatic discount from the guest check.

POS Client

21578635

16549 / FPS-105

When performing a Tips Paid, the Tips Paid to Employee chit and Employee Journal now show the name of the employee receiving the tips.

POS Client

28373153

N/A / FPS-2238

Waste checks no longer appear in the Adjust Closed Check list.

POS Client

25713766

145295 / FPS-868

When HALO is enabled and Simphony is configured to prevent overtendering and issuing change, the tender can be voided and a new tender can be selected, rather than an authorization dialogue for HALO being shown.

POS Client

28702949

N/A / FPS-2904

All open checks (in the Open Check SLU) no longer show the same start check time on workstations when using the default check SLU Buttonstyle.

POS Client

28451544

N/A / FPS-2382

The system now returns the message “Not allowed in dynamic order mode” if a hold tender is attempted to be used when DOM is enabled.

POS Client

28591044

FPS-6074

A magnetic card now updates the EMC properly when configured and swiped from a workstation using the Assign Employee ID function.

Printing

28215470

165512 / FPS-1553

The count value representing condiments ordered in multiples is now formatted correctly on printed order chits.

Printing

21578398

4414 / FPS-55

A printing error, where the barcode does not print from an SRM device, no longer occurs when the Employee Check Name field is left blank or set to null.

Printing

28063955

164337 / FPS-1386

Transactions now print on serial printers without intermediate pauses in the print jobs.

Printing

27546026

160808 / FPS-1183

When multiples of a menu item are added and then split off and voided, the void validation receipt now shows the correct quantity of the item voided.

Printing

26370564

148894 / FPS-925

Reports now print to a backup printer when two printers are set up as Print Controllers on different workstations, and the main printer is offline and the other is the backup printer.

Printing

21586040

76439 / FPS-405

The menu item and price is now aligned properly on guest checks and customer receipts when using a slip printer.

Printing

22166220

109135 / FPS-600

Workstation backup printing and messaging now work properly with the Epson TM-P60ii bluetooth printer.

Printing

25239613

137325 / FPS-800

When option 16 - Print Void Line on Checks is enabled, voided items were not printed on the guest check. This error has been fixed so that voided items are printed on checks and customer receipts, and are preceded by the line V V V Void V V V.

Reports

27822734

163061 / FPS-1321

Menu Item Waste Reasons with multiple language translations configured no longer produce multiple entries for an item for each translation on the Menu Item Waste Report. The Menu Item Waste Report now shows only the specific language translated reasons (non-English).

Reports

27370387

156933 / FPS-1112

When an item is ordered with a hold time, the time entered is no longer appended to the price on the Check Journal Report or the Employee Journal Report. The hold time now appears with a space between the item price and the time.

Reports

28165368

165099 / FPS-1472

The cash tender no longer appears on the Revenue Center Financial Report.

Reports

26335712

148716 / FPS-923

The Waste Detail Report now shows the correct total amount for weighted menu items.

Reports

21589271

95204 / FPS-495

The Major Group Sales Report, Family Group Sales Report, and Menu Item Sales Reports no longer show an error when the Report Group is set to 0 (zero).

Totals Posting

N/A

N/A / FPS-3273

Check reprocessing now processes checks without issue when records are locked, allowing for consistent reprocessing speeds when reprocessing checks from multiple servers.

Transaction Services

21580669

41184 / FPS-225

Selecting the Get Printed Checks button now returns the guest check with the Order Type. The Get Open Checks button also returns the Order Type.