Enabling Workstation Alerts

  1. Select the property, click Setup, and then click Property Parameters.
  2. On the Options tab, select 53 - Enable Workstation Alerting.
  3. Click Save.
  4. Select the Enterprise, property, revenue center, or zone, click Configuration, and then click Page Design.
  5. To configure the Alerts function key:
    1. Open the transaction page, and then click either the top status bar or the bottom status bar.
    2. Select Enable Alerts in the left pane. A red Alerts function key appears on the selected status bar.

      If the Property Parameters option 53 - Enable Workstation Alerting is deselected, alerts will not appear in the POS client when an order fails to send to an order device. In addition, the Alerts function key is not visible in the POS client.

      If necessary, repeat Steps 5-a and 5-b to enable the Alerts key for the other status bar.

  6. To configure the Show Checks With Failed Prints To KDS/Order Device function key:
    1. Open the page on which to place the Show Checks With Failed Prints To KDS/Order Device key.
    2. On the Edit tab, select the page area in which to define the function key.
    3. Click Button.
    4. On the General subtab, enter the function key name in the Legend field.
    5. Select Function from the Type drop-down list.
    6. Click the black arrow directly beneath the Type drop-down list, enter Order Device in the Name field, select Order Device, select Show Checks With Failed Prints To KDS/Order Device, and then click OK.
  7. Click Save.